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All oif a sudden Thinderbird won't work. Coimcast? I get my…

Customer Question
All oif a sudden...

All oif a sudden Thinderbird won't work

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Coimcast?

Technician's Assistant: How do you usually access your email? On a phone or tablet, or through a web browser?

I get my email from my ISP virtual interactive center through Comcast

Technician's Assistant: What troubleshooting have you tried?

I've rebooted Thunderbird, rebooted my computer, opened a fresh copy of thunderbird, downloaded a fresh copy of the installer. Nothing has worked. I open the program and click something and get the color wheel of death every time

Submitted: 6 months ago.Category: Email
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Answered in 3 minutes by:
12/28/2017
Email technician: Bryan, Computer Support Specialist replied 6 months ago
Bryan
Bryan, Computer Support Specialist
Category: Email
Satisfied Customers: 13,092
Experience: 8+ years of professional support for tech-related issues, including computers, email and software.
Verified

Hello, and thank you for your question. My name is ***** ***** I will do my best to assist you today.

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Email technician: Bryan, Computer Support Specialist replied 6 months ago

Are you using Thunderbird on a Windows or a Mac computer?

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