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I had windows live mail, and got hung up with suddenlink.

Customer Question
I had windows live...

I had windows live mail, and got hung up with suddenlink. and now can't get email unless I use suddenlink which I do not want

Technician's Assistant: How's your internet connection? Are you checking your email from a browser or a mail client (e.g. Outlook)?

Connection is fine, and I try both ways, and I just want to get back to the format I had with windows live mail

Technician's Assistant: Are there any antivirus or firewall settings that could block you from receiving mail?

No

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Just help me please, I was told I had to get a new password ***** I now have

Submitted: 7 months ago.Category: Email
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Answered in 15 minutes by:
12/27/2017
Email technician: Cody, Senior Systems Administrator replied 7 months ago
Cody
Cody, Senior Systems Administrator
Category: Email
Satisfied Customers: 4,095
Experience: Systems Administrator
Verified

Hello. My name is ***** ***** I will be assisting you today.

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Email technician: Cody, Senior Systems Administrator replied 7 months ago

Can I remotely connect to your computer, so I can troubleshoot this issue with you?

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Category: Email
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