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My son set up my google account years ago. I am not very…

Customer Question
My son set up...

My son set up my google account years ago. I am not very good and need assistance with my gmail account. The device I always used no longer works and I'm not able to retrieve my password.

Technician's Assistant: Are you logged into your Gmail account on any other devices?

No, that is the problem

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Tried that but don't know the correct answers

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

My cell #7742083001

Submitted: 6 months ago.Category: Email
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Answered in 2 minutes by:
12/27/2017
Email technician: Byron, PC Support Tech replied 6 months ago
Byron
Byron, PC Support Tech
Category: Email
Satisfied Customers: 3,351
Experience: CCNA, A+, MCSE 11 years at a large law firm.
Verified

Hi. My name is***** you for your question and the opportunity to assist.

Can you tell me the gmail address that you are having this issue with?

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Customer reply replied 6 months ago
Will my credit card be charged again after the initial $5.00 fee?
Email technician: Sandy, Computer Specialist replied 6 months ago
Sandy
Sandy, Computer Specialist
Category: Email
Satisfied Customers: 6,883
Experience: B.Tech, I have 10+ years of experience in fixing email issues.
Verified

Hi, I'm Sandy and I look forward to help you today.

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Category: Email
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