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I am trying to recover my hotmail account and change my

Customer Question
I am trying to...

I am trying to recover my hotmail account and change my emails to gmail.

Technician's Assistant: How do you usually access Gmail? On a phone or tablet, or through a web browser?

I don't yet. I am trying to do so. At the same time I want my old emails from hotmail. Hotmail is terrible ad microsoft has fouled it all up. please help me.

Technician's Assistant: What troubleshooting have you tried?

I tried to go on hotmail and get my emails and they say they don't recognize my login or password. ?WTF? I have used Hotmail for several years. I am 72 and just want to be able to communicate with my family. I am trying to set up a new account as***@******.***

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

No. just help me get out of microsoft forever. they have messed up hotmail forever.

Submitted: 6 months ago.Category: Email
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Customer reply replied 6 months ago
no...just tell me what to do.
Answered in 5 minutes by:
12/27/2017
Email technician: Kris Rodgers, IT Manager replied 6 months ago
Kris Rodgers
Kris Rodgers, IT Manager
Category: Email
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

Ask Your Own Email Question
Customer reply replied 6 months ago
over a month
Email technician: Kris Rodgers, IT Manager replied 6 months ago

Are you having issues signing in as you have forgotten the password?

Ask Your Own Email Question
Customer reply replied 6 months ago
i don't want you to securely conect
Email technician: Kris Rodgers, IT Manager replied 6 months ago

Are you having issues signing in as you have forgotten the password?

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Email technician: bbao, IT Consultant replied 6 months ago
bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 1,797
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified

What's the Hotmail address to be recovered and what's the Gmails address to be created or have created?

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Category: Email
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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