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I need my Samsung s8 unlocked. That has been tried many

Customer Question
I need my Samsung...

I need my Samsung s8 unlocked.

Technician's Assistant: Are you logged into your email account on any other devices?

No

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

That has been tried many times since noon yesterday, I am still locked out. My phone will not work. I do have an alternative email address. It has been over 24 hours. I need access to my phone now. I have a son dying.

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Help now

Submitted: 7 months ago.Category: Email
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Answered in 4 minutes by:
12/27/2017
Email technician: Sandy, Computer Specialist replied 7 months ago
Sandy
Sandy, Computer Specialist
Category: Email
Satisfied Customers: 6,965
Experience: B.Tech, I have 10+ years of experience in fixing email issues.
Verified

Hello! My name is Sandy.I'm reviewing your question now. Let's get started!
Please add this page to bookmarks or favorites.

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Email technician: Sandy, Computer Specialist replied 7 months ago

Please type your contact number(landline or mobile). I will call you directly and help you with this.

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Customer reply replied 7 months ago
I do not know my landline number. Give me a number and I will call you right now please
Customer reply replied 7 months ago
I do not know my landline number. Give me a number and I will call you right now please. Are you with goggle?
Customer reply replied 7 months ago
I do not know my landline number. Give me a number and I will call you right now please. Are you with goggle? My cell phone is locked out by goggle
Email technician: Sandy, Computer Specialist replied 7 months ago

Please wait a minute.

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Email technician: Sandy, Computer Specialist replied 7 months ago

************

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Email technician: Sandy, Computer Specialist replied 7 months ago

Okay.

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Email technician: Sandy, Computer Specialist replied 7 months ago

I am calling you again. Thank you.

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Email technician: Sandy, Computer Specialist replied 7 months ago

I will follow up with you in the next 24 hours. Thank you.

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Jess M., Computer Support Specialist
Category: Email
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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