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I am not getting mail in my iphone. I cannot get mail on my…

Customer Question
I am not getting...

I am not getting mail in my iphone

Technician's Assistant: How's your internet connection? Are you checking your email from a browser or a mail client (e.g. Outlook)?

I cannot get mail on my iPhone

Technician's Assistant: Are there any antivirus or firewall settings that could block you from receiving mail?

No

Submitted: 6 months ago.Category: Email
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Answered in 3 minutes by:
12/27/2017
Email technician: Jon, Computer Support Specialist replied 6 months ago
Jon
Jon, Computer Support Specialist
Category: Email
Satisfied Customers: 790
Experience: Data Systems Analyst for a School District
Verified

Hello, my name is ***** ***** thank you for your question. I am reviewing it now and will reply again in a moment.

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Email technician: Jon, Computer Support Specialist replied 6 months ago

What is your email address?

Are you able to get this email on any other device/computer ok? The reason why I ask is because I would want to rule out that it is not a device issue and that your actual account is ok. Then depending on what your email is I would then ask if you are able to get your email directly from the email website.

Let me know the answers to these questions so we can proceed in the correct direction. Thanks.

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Email technician: Jon, Computer Support Specialist replied 6 months ago

Did you still need help? Please let me know at your earliest convenience .

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Category: Email
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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