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I forgot password. I use e-mail only for this, no, no, no…

Customer Question
I forgot password. I...

I forgot password. I use e-mail only for this

Technician's Assistant: Are you logged into your email account on any other devices?

No

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

No

Submitted: 6 months ago.Category: Email
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Answered in 5 minutes by:
12/26/2017
Email technician: Bryan, Computer Support Specialist replied 6 months ago
Bryan
Bryan, Computer Support Specialist
Category: Email
Satisfied Customers: 13,092
Experience: 8+ years of professional support for tech-related issues, including computers, email and software.
Verified

Hello, and thank you for your question. My name is ***** ***** I will do my best to assist you today.

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Email technician: Bryan, Computer Support Specialist replied 6 months ago

What's the email address that you are having this password ***** with?

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Customer reply replied 6 months ago
I need new password ***** yahoo mail
Email technician: Bryan, Computer Support Specialist replied 6 months ago

OK, one moment - looking up the account now.

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Email technician: Bryan, Computer Support Specialist replied 6 months ago

It looks like no recovery options are available online for this account. Let me open up your question to our other experts who will be able to assist further; you will be automatically notified by email when another expert picks this up.

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Email technician: Bryan, Computer Support Specialist replied 6 months ago

Do you have another email account: c**************@******.***?

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Customer reply replied 6 months ago
I just want a new password. Is there a website I can go to
Email technician: Bryan, Computer Support Specialist replied 6 months ago

PS: Please ignore any offer shown on this page; it's sent at the site's end and not by me.

Do you have another email account: c**************@******.***?

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Customer reply replied 6 months ago
no
Customer reply replied 6 months ago
please help me get new password
Customer reply replied 6 months ago
this is really expensive and annoying
Customer reply replied 6 months ago
can I talk to someone
Email technician: Bryan, Computer Support Specialist replied 6 months ago

Sorry, it looks like no other recovery options are available online for this account. Let me open up your question to our other experts who will be able to assist further; you will be automatically notified by email when another expert picks this up.

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Customer reply replied 6 months ago
I cant access my e-mail
Email technician: Josh, Computer Enthusiast replied 6 months ago
Josh
Josh, Computer Enthusiast
Category: Email
Satisfied Customers: 21,965
Experience: Email expert with over 5 years experience
Verified

Hello:

Merry Christmas!

I'm so very sorry it took so long for someone to offer assistance to you. My name is ***** ***** I've just come online and saw your question waiting. Before we start, can you please confirm if you still need assistance with your question? Thank you!

Please note: Due to the Holidays, it could take a little bit longer for a response but I will respond back as soon as possible!

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Email technician: Richard Freese,
 replied 6 months ago
Richard Freese
Category: Email
Satisfied Customers: 41
Experience: Disaster Recovery Manager at NTT Data
Verified

Hello. Do you still need assistance in getting your password *****?

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Customer reply replied 6 months ago
Please connect to my computer
Customer reply replied 6 months ago
My phone is+18479702931
Email technician: Richard Freese,
 replied 6 months ago

Okay. I'll call you in a few minutes after I setup the remote session. Do you have PC or a Mac?

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Email technician: Richard Freese,
 replied 6 months ago

That's the link for the remotes session you requested. If it's not convenient to work this case now, let me know and we can set up a time more convenient for you. Happy Holidays

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Email technician: Josh, Computer Enthusiast replied 6 months ago

Hello:

Happy New Year!

I'm so very sorry it took so long for someone to offer assistance to you. My name is ***** ***** I've just come online and saw your question waiting. Before we start, can you please confirm if you still need assistance with your question? Thank you!

Please note: Due to the Holidays, it could take a little bit longer for a response but I will respond back as soon as possible!

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