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Today, I lose everything in my yahoo mail data and I can not…

Customer Question
Today, I lose everything...

Today, I lose everything in my yahoo mail data and I can not login in to my mail account. I tried to get a account key but the information yahoo tried to send was send to the wrong email address (*****@******.***). I have not used the aol mail for years. So,please help.

Technician's Assistant: Are you logged into your Yahoo account on any other devices?

To-day, I lose all data in my yahoo mail account and I can not login in my mail account. Please help.

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

I just change a security question and password ***** I can assess the email from my tablet but not my PC.

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Not really. Thanks

Submitted: 6 months ago.Category: Email
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Answered in 10 minutes by:
12/26/2017
Email technician: Bhavik Joshi, Computer Software Engineer replied 6 months ago
Bhavik Joshi
Bhavik Joshi, Computer Software Engineer
Category: Email
Satisfied Customers: 980
Experience: Product Developer at Computer Science Corporation
Verified

Hi, I'm Bhavik. Welcome to JustAnswer. I'm reviewing your question now, and will reply back ASAP.

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Email technician: Bhavik Joshi, Computer Software Engineer replied 6 months ago

You need to call customer service at 1-***-***-**** (This is AOL customer service number) Monday through Friday from 8:00 a.m. to 1:00 a.m. (EST), and Saturday & Sunday from 8:00 a.m. to 10:00 p.m. (EST).

And ask the representative over phone to reset your AOL account. If they ask you to provide verification code then give this number :- 579964

Once they help you to reset your AOL account then you can try resetting your yahoo account.

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Email technician: Bhavik Joshi, Computer Software Engineer replied 6 months ago

I hope this helps you in getting this issue resolved. Please let me know how it goes !

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Customer reply replied 6 months ago
Thank you, Bhavik. I'll let you know how it goes.
Marvin Hui
Customer reply replied 6 months ago
Thank you but it is almost 3 am in the morning and I must go to bed now.
Email technician: Bhavik Joshi, Computer Software Engineer replied 6 months ago

Okay !!

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Email technician: Bhavik Joshi, Computer Software Engineer replied 6 months ago

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Bhavik Joshi
Bhavik Joshi
Bhavik Joshi, Computer Software Engineer
Category: Email
Satisfied Customers: 980
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Experience: Product Developer at Computer Science Corporation

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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