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I forgot my yahoo email password and everytime I try it

Customer Question
I forgot my yahoo...

I forgot my yahoo email password ***** everytime I try it keeps me seding to an ATT site for a password ***** does not work in Yahoo

Technician's Assistant: Are you logged into your Yahoo account on any other devices?

No

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Yes

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

No really

Submitted: 7 months ago.Category: Email
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Answered in 2 minutes by:
12/26/2017
Email technician: Kamil Anwar, Exchange & Email Consultant replied 7 months ago
Kamil Anwar
Kamil Anwar, Exchange & Email Consultant
Category: Email
Satisfied Customers: 7,076
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
Verified

Hello & Welcome to JustAnswer.

Thank you for your question. I will do my best to assist you.

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Email technician: Kamil Anwar, Exchange & Email Consultant replied 7 months ago

What is your email?

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Customer reply replied 7 months ago
I have access to my email thru temporary codes but I need to establish a real password, every time I go there it takes me to an att site and the password ***** not work with yahoo,***@******.***
Customer reply replied 7 months ago
Well, I’m waiting
Email technician: Kamil Anwar, Exchange & Email Consultant replied 7 months ago

Follow the link to reset your password http://login.yahoo.com

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Customer reply replied 7 months ago
It does not work, it takes you to an att site and not yahoo
Customer reply replied 7 months ago
Kamil, I think I want my money back, it is going no where
Email technician: Kamil Anwar, Exchange & Email Consultant replied 7 months ago

Have you tried resetting your account password ***** att.net?

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Customer reply replied 7 months ago
but it does not work on yahoo
Email technician: Kamil Anwar, Exchange & Email Consultant replied 7 months ago

If you are able to access your email with temporary code then

  1. Open Account info
  2. Open Account Security
  3. Click Change Password
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Customer reply replied 7 months ago
It will not allow you do that, you need your previous password
Email technician: Kamil Anwar, Exchange & Email Consultant replied 7 months ago

May i connect with you remotely to troubleshoot the issue directly?

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Customer reply replied 7 months ago
I’m not ready to pay more money
Email technician: Kamil Anwar, Exchange & Email Consultant replied 7 months ago

https://login.yahoo.com/account/challenge/username?

Try this link to reset your password

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Customer reply replied 7 months ago
Sorry but it takes me back to get a temporary code. That I can do I want it to be able to set a permanent password
Email technician: Kamil Anwar, Exchange & Email Consultant replied 7 months ago

Get a temporary code, when you will put it, it will take you to a new page to enter new password

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Customer reply replied 7 months ago
When I get into my mail I can see all my mail but it will not allow me to change the password, if I try it, it would take me to the beginning of the site putting the user name and password. I had already try that before I text for help. I’m tired and I can’t get an answer.
Email technician: Kamil Anwar, Exchange & Email Consultant replied 7 months ago

When you enter the temporary code it is to reset the password, you should be directed to a page to enter new password, you are skipping a step somewhere and going direct to your mailbox. I can connect remotely and resolve the issue and troubleshoot the problem causing it to directly open your mailbox

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Kamil Anwar
Kamil Anwar
Kamil Anwar, Exchange & Email Consultant
Category: Email
Satisfied Customers: 7,076
7,076 Satisfied Customers
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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