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Forgot my password. My iPad has my email loaded on it but I…

Customer Question
Forgot my password Technician's...

Forgot my password

Technician's Assistant: Are you logged into your email account on any other devices?

My iPad has my email loaded on it but I haven't had to use my pass word in a few years

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

My phone number that's in the security is old and I just got a new lap top for Christmas trying to set it up

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Just trying to set up my laptop

Submitted: 7 months ago.Category: Email
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Answered in 1 hour by:
12/25/2017
Email technician: Karthik Nagarajan, Computer Engineer replied 7 months ago
Karthik Nagarajan
Karthik Nagarajan, Computer Engineer
Category: Email
Satisfied Customers: 519
Experience: Senior Engineer at CSS Corp
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Email technician: Karthik Nagarajan, Computer Engineer replied 7 months ago

Before we proceed further, I would like to ask you few question about this problem. Could you provide me the Email ID? So that we can go ahead and check what are the reset option available.

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Email technician: Karthik Nagarajan, Computer Engineer replied 7 months ago

Could you please tell me whether you're unable to login to the hotmail account or apple account?

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Category: Email
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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