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I went to my email to get a temporary password but I was not…

Customer Question
I went to my email...
I went to my email to get a temporary password ***** I was not returned to Just Answer where they were waiting for my password.
Submitted: 2 months ago.Category: Email
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Customer reply replied 2 months ago
I got a temporary password ***** could not get back to the page where I was suppose to enter the temporary password.
Answered in 3 minutes by:
12/24/2017
Email technician: sudipto_dutta, Computer Hardware Engineer replied 2 months ago
sudipto_dutta
sudipto_dutta, Computer Hardware Engineer
Category: Email
Satisfied Customers: 5,957
Experience: Computer Hardware EngineerCertificate Course In Computer Maintenance,8+ years of Experience in computer troubleshooting
Verified

Hi, I'm Sudipto. Welcome to JustAnswer. I'm reviewing your question now and will post back with your reply ASAP

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Email technician: sudipto_dutta, Computer Hardware Engineer replied 2 months ago

Can you tell me the name of the email service provider, like Gmail, Yahoo etc.?

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Customer reply replied 2 months ago
It's gmail but that has nothing to do with my original question. I want to be able to watch Ch. 40 on my tv. It is blocked out right now.
Customer reply replied 2 months ago
I don't want to Secure Remote Assistance where you remotely connect to my tv unless I can be sure I will be able to get Ch. 40 at 3:25 pm today. Can you assure me.
Customer reply replied 2 months ago
It's not email, it's my tv. Do I need to be tranferred to another technician?
Customer reply replied 2 months ago
I have been given the run-around.
Customer reply replied 2 months ago
24 hours will be too late. I am giving up on being able to watch Ch. 40 on my tv at 3:25 pm today. Thank you anyway.
Email technician: Josh, Computer Enthusiast replied 2 months ago
Josh
Josh, Computer Enthusiast
Category: Email
Satisfied Customers: 21,546
Experience: Email expert with over 5 years experience
Verified

Hello:

Merry Christmas!

I'm so very sorry it took so long for someone to offer assistance to you. My name is ***** ***** I've just come online and saw your question waiting. Before we start, can you please confirm if you still need assistance with your question? Thank you!

Please note: Due to the Holidays, it could take a little bit longer for a response but I will respond back as soon as possible!

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Customer reply replied 2 months ago
No, I don't need assistance now. I was trying to see if Uverse could do something to my tv so I could watch a football game this afternoon. Thank you anyway.
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Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,097
2,097 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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