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I forgot my password and ask that a email be sent to but…

Customer Question
I forgot my password...

I forgot my password ***** ask that a email be sent to***@******.*** but although the system said it, it was not received

Technician's Assistant: Are you logged into your email account on any other devices?

On my phone, i am on my laptop now

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Maybe phone number(###) ###-####

Submitted: 6 months ago.Category: Email
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Answered in 5 minutes by:
12/24/2017
Email technician: Jason Jones, Computer Technician replied 6 months ago
Jason Jones
Jason Jones, Computer Technician
Category: Email
Satisfied Customers: 19,276
Experience: 10+ years of work experience.
Verified

Hello,
I look forward to helping you today.

I see that you are having a problem with one of your passwords. Please, answer the questions below.

Is this password ***** with your wireless network? If so, what is the brand and model name of your wireless router?

Is this password ***** with an email account? If so, what comes after the @ sign in your email address?

Is this password ***** with any other type of website or system that I haven't mentioned? If so, what is it associated with?

I will be standing by, looking forward to your response.

Thank you,
Jason

Ask Your Own Email Question
Customer reply replied 6 months ago
I don’t want to pay $48. Just cancel the requesy
Email technician: Jason Jones, Computer Technician replied 6 months ago

I will send in your refund request.

Ask Your Own Email Question
Customer reply replied 6 months ago
Thanks
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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