Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

Does not recognize password for Yahoo Email account. Web…

Customer Question
Does not recognize password...

Does not recognize password ***** Yahoo Email account

Technician's Assistant: How do you usually access Yahoo? On a phone or tablet, or through a web browser?

Web browser

Technician's Assistant: What troubleshooting have you tried?

Talked to AT&T rep who could not help

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Very frustrated by being shut out.

Submitted: 6 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 4 hours by:
12/24/2017
Email technician: Aparna Indresh,
 replied 6 months ago
Aparna Indresh
Category: Email
Satisfied Customers: 529
Experience: Engineer at Aparna Indresh
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Ask Your Own Email Question
Email technician: Aparna Indresh,
 replied 6 months ago

May I know if you have tried resetting your Yahoo password?

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,735 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,715 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

682 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
It appears that my Yahoo mail account has been hacked and so
It appears that my Yahoo mail account has been hacked and so my password *****'t work. Help! … read more
Josh
Josh
It Support Specialist
Associate Degree
5,154 satisfied customers
I cannot recover my former password on line. They do not
I cannot recover my former password ***** line. They do not recognize me. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,154 satisfied customers
Last Thursday, Last Thursday, April 12th, a yahoo email
Good morning. Last Thursday, Last Thursday, April 12th, a yahoo email address was set up in my name by someone who very maliciously sent out several emails pretending to be me. The mail was shut down,… read more
Ricky Expert
Ricky Expert
Bachelor\u0027s Degree
1,181 satisfied customers
Need to change phone number so that I can sigh in into my
Need to change phone number so that I can sigh in into my email account. … read more
JA Engineer
JA Engineer
Broadcast Engineer
Diploma (Honors)
163 satisfied customers
I need to talk to someone about my account, I cannot pick up
I need to talk to someone about my account, I cannot pick up my emails what is your phone number in the United States. … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I am not able to sign into my email account on PC, or on my
i am not able to sign into my email account on PC, or on my new smart phone. the computer asnd phone do not recognize my email account***@******.*** and will not recognize password. … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
At&t just took over sbcglobal.net and when they merged (now
At&t just took over sbcglobal.net and when they merged (now Yahoo which I had before) I lost all history of sent, received and bookmark folders. Very important to me. How can I retrieve this. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,154 satisfied customers
Can not open my email. Yahoo. Web browser. They do not
I have had yahoo for about 25 years will not axcept my password… read more
Josh
Josh
It Support Specialist
Associate Degree
5,154 satisfied customers
I can't get into my yahoo Acct. When I try to reset my
I can't get into my yahoo Acct . When I try to reset my password ***** it still will not work wants a password ***** an email address I have not used in 10 years … read more
Aparna Indresh
Aparna Indresh
529 satisfied customers
I tried the new yahoo mail late this morning, then switched
I tried the new yahoo mail late this morning, then switched back when I realized I could not control spam. When I logged back on a bit later, I had no new emails. Then this evening, it kept switching … read more
Josh
Josh
It Support Specialist
Associate Degree
5,154 satisfied customers
Can you get me into my email account. My email account is.
No if you can , can some one call me at(###) ###-####I would appreciate it so much thank you… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
Fisher. I have been paying for waze premium for almost a
I have been paying for waze premium for almost a year and only getting basic, i have my wife and two daughters on my account. also for the 2nd time my account got booted out!!! … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
Can't log on with what i believe to be my password. when I
can't log on with what i believe to be my password. when I click on "forgot password" it takes me to an at&t page that shows an error message. … read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
I forgot my password. The telephone number Yahoo has so I
I forgot my password. The telephone number Yahoo has so I can receive the password ***** phone is an old number, not my current number. So I cannot use any help I can find on yahoo's website. … read more
Benjamin Nichols
Benjamin Nichols
Computer Systems Administrator
Bachelors of Science
57 satisfied customers
It is disabled. I need a phone # to talk with a technician.
It is disabled. I need a phone # to talk with a technician. They keep sending a code # to my account which I can't receive. Help! … read more
Jay D
Jay D
Bachelor of Science
501 satisfied customers
I have a new password that I cannot remember. The security
I have a new password ***** I cannot remember. The security questions tell me that I have the wrong answers. I do not have an alternative email. Can you verify who I am with my old password? … read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
682 satisfied customers
I am unable to reset my yahoo password for my email, Every
I am unable to reset my yahoo password ***** my email … read more
Josh
Josh
It Support Specialist
Associate Degree
5,154 satisfied customers
I have Outlook 2007 which has been fine until recently. My
I have Outlook 2007 which has been fine until recently. My email has been routing thru AT&T/Yahoo. There were only occasional email dropouts until recently. 3 days ago incoming emails stopped coming t… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x