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My gmail address is. cannot get on to it. please, please…

Customer Question
My gmail address is***@******.***...

My gmail address is***@******.***. cannot get on to it. please, please help.

Technician's Assistant: Are you logged into your Gmail account on any other devices?

No

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Customer:(###) ###-####

Submitted: 6 months ago.Category: Email
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Answered in 2 hours by:
12/24/2017
Email technician: syseng, Information Systems Professional replied 6 months ago
syseng
syseng, Information Systems Professional
Category: Email
Satisfied Customers: 7,839
Experience: Microsoft Certified Professional (MCSE) with over 18 years experience in configuration and troubleshooting
Verified

Hello,
My name is David.
First open the Gmail login page at Gmail.com.
Type in your Email address and then click NEXT.
Click on ”Forgot my password”
Click on the ”Try a different question” link.
Choose if you want to receive your verification code to your mobile number via Text or by voice call. (Don’t close the page yet). Select the option that works best for you and click the Send Text Message or Call Me button to submit the request.
When you have received the verification code, insert the code into the box provided by Google to verify it is you then enter a new password ***** test login.
Please let me know the result and if you need further assistance. Also, please provide a positive rating (3,4 or 5 star) as that is how I receive credit for my work.
Thanks,
David.

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Email technician: syseng, Information Systems Professional replied 6 months ago

Hello,

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syseng
syseng
syseng, Information Systems Professional
Category: Email
Satisfied Customers: 7,839
7,839 Satisfied Customers
Experience: Microsoft Certified Professional (MCSE) with over 18 years experience in configuration and troubleshooting

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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