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I talk to you but it doesn toget me past security. I donot…

Customer Question
I talk to you...

I talk to you but it doesn toget me past security cod. I donot have one and I am from canada

Technician's Assistant: How's your internet connection? Are you checking your email from a browser or a mail client (e.g. Outlook)?

Windows mail?

Technician's Assistant: Are there any antivirus or firewall settings that could block you from receiving mail?

Probable yes Look I am 80years old I do not know too much

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

My address is***@******.***

Submitted: 7 months ago.Category: Email
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Answered in 2 minutes by:
12/24/2017
Email technician: Jason Jones, Computer Technician replied 7 months ago
Jason Jones
Jason Jones, Computer Technician
Category: Email
Satisfied Customers: 19,494
Experience: 10+ years of work experience.
Verified

Hello,
I look forward to helping you today.

I must ask a question or two before we begin. Thank you in advance for taking the time to answer.

Which program do you use to access your email (Outlook, Mac Mail, Entourage, Internet Explorer, Firefox, etc)?

Thank you,
Jason

P.S. If you do not know the answers to any of my questions or are confused about something, please let me know by replying on this page.

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Category: Email
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