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I cannot sign into my account I change my phone number and…

Customer Question
Hi I cannot sign...

Hi I cannot sign into my account***@******.*** I change my phone number and my backup email was an old one from my previous employer

Technician's Assistant: Are you logged into your email account on any other devices?

Yes I have a new company email***@******.***

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

The phone number was my old company cell number I cannot access my security questions

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

No just how to get into this my gmail account

Submitted: 7 months ago.Category: Email
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Answered in 1 hour by:
12/24/2017
Email technician: Jeffrey B,
 replied 7 months ago
Jeffrey B
Category: Email
Satisfied Customers: 1,027
Experience: ICT Support 1/2/3/ Line at Peopleware
Verified

Hello, my name is***** will be assisting you today. Lets get started!

I'm so sorry for the extended wait time. Did you still need assistance with your issue?

Kind regards,

Jeffrey

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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

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