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1. messages will not download. Comcast. Web browser. Don't…

Customer Question
1. messages will not...

1. messages will not download

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Comcast

Technician's Assistant: How do you usually access your email? On a phone or tablet, or through a web browser?

Web browser

Technician's Assistant: What troubleshooting have you tried?

Don't know how to troubleshoot thunderbird

Technician's Assistant: The Email Technician will be able to walk you through that. Anything else you want the Email Expert to know before I connect you?

Thunderbird ststes not responding when I try to clear the trash folder

Submitted: 8 months ago.Category: Email
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Answered in 11 minutes by:
12/24/2017
Email technician: Sandy, Computer Specialist replied 8 months ago
Sandy
Sandy, Computer Specialist
Category: Email
Satisfied Customers: 6,965
Experience: B.Tech, I have 10+ years of experience in fixing email issues.
Verified

Hello! My name is Sandy.I'm reviewing your question now. Let's get started!
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Email technician: Sandy, Computer Specialist replied 8 months ago

Pleade type your contact number -landline or mobile. I will call you directly.

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Email technician: Sandy, Computer Specialist replied 7 months ago

I am ready to help you over the phone or provide you secure remote support. Please let me know when you're ready. Thank you.

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Email technician: Sandy, Computer Specialist replied 7 months ago

May I connect with you over secure remote session and fix/check the issue directly while you stay in front of the computer?

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Category: Email
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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