Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

Need my gmail password reset. Not sure. When we tried to…

Customer Question
Need my gmail password...

Need my gmail password *****

Technician's Assistant: Are you logged into your Gmail account on any other devices?

Yes

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Not sure

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

When we tried to reset it the code goes to my work email and i am traveling with no access to thatemail account

Submitted: 6 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 14 minutes by:
12/23/2017
Email technician: Aparna Indresh,
 replied 6 months ago
Aparna Indresh
Category: Email
Satisfied Customers: 529
Experience: Engineer at Aparna Indresh
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Ask Your Own Email Question
Email technician: Aparna Indresh,
 replied 6 months ago

May I have your Gmail ID so that i can check for the password ***** options from my side?

Ask Your Own Email Question
Customer reply replied 6 months ago
I am not near my tablet right now
Email technician: Aparna Indresh,
 replied 6 months ago

Thank you for the information let me check from my side and will get back to you.

Ask Your Own Email Question
Email technician: Aparna Indresh,
 replied 6 months ago

May I have your last password ***** remember using with this Google Account?

Ask Your Own Email Question
Customer reply replied 6 months ago
Illinois89
Email technician: Aparna Indresh,
 replied 6 months ago

May I know When did you create this Google Account month and the year?

Ask Your Own Email Question
Customer reply replied 6 months ago
It has been years
Email technician: Aparna Indresh,
 replied 6 months ago

Do you remember the approx month and the year?

Ask Your Own Email Question
Customer reply replied 6 months ago
Maybe 2004
Email technician: Aparna Indresh,
 replied 6 months ago

And the month?

Ask Your Own Email Question
Customer reply replied 6 months ago
Feb, not sure
Email technician: Aparna Indresh,
 replied 6 months ago

May I know if you have any other email address account which you can access now?

Ask Your Own Email Question
Customer reply replied 6 months ago
No, my only other is work.
Thats why its going there and i cannot access it.***@******.*** is my account.***@******.*** is my work account.
Can you reset my tablet remotely?
Email technician: Aparna Indresh,
 replied 6 months ago

Sorry for the inconvenience caused but I will not be able to reset your tablet remotely.

Ask Your Own Email Question
Customer reply replied 6 months ago
can we reset my gmail password
Email technician: Aparna Indresh,
 replied 6 months ago

I am sorry but without recovery email address we can not reset the password.

Ask Your Own Email Question
Customer reply replied 6 months ago
I am confused
Customer reply replied 6 months ago
I just need to reset the password ********@******.***
Email technician: Aparna Indresh,
 replied 6 months ago

I understand your concern but without having access to your recovery email address we will not be able to reset your Gmail password ***** also you don't have your contact number as your recovery option so that we can get the code on your number and you have only your work email address as recovery option so without having access to your recovery email address we can not reset the password.

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,735 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,715 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

682 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
Seems there is a problem with my password. what is the
seems there is a problem with my password. what is the problem? … read more
Mirza Vaseem
Mirza Vaseem
Bachelor\u0027s Degree
18 satisfied customers
I have new laptop and new gmail account but need to access
I have new laptop and new gmail account but need to access old account. How? … read more
Aparna Indresh
Aparna Indresh
529 satisfied customers
Can not remember password. I have a lot of personal
Yes i have a lot of personal information on my email that i desperately need… read more
NOORUL AMEEN
NOORUL AMEEN
Bachelor\u0027s Degree
2 satisfied customers
I am unable to get emails - on gmail' i tried to reset my
I am unable to get emails - on gmail' i tried to reset my password ***** i am unable to do that either … read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
983 satisfied customers
I have been locked out of my gmail account, help! No set
No set this up years ago and do not remember password ***** when I signed up … read more
Jon
Jon
Bachelors Degree
698 satisfied customers
My husband Arthur Lynn Barcroft and myself, Barcroft shared
My husband Arthur Lynn Barcroft and myself, Mary Ann Barcroft shared the same google account under the email address***@******.***. Lynn passed away last year. I am trying to set up Chromecast and hav… read more
Jess M.
Jess M.
Computer Support Specialist
2,556 satisfied customers
I would like to reset my password for. If I can get it sent
I would like to reset my password ********@******.***. If I can get it sent to me @***@******.*** so I can fix it. I would appreciate it. … read more
Aparna Indresh
Aparna Indresh
529 satisfied customers
Lost my gmail password, and the one from my yahoo email
lost my gmail password, and the one from my yahoo email recovery and canceled some time ago my phone recovery number!?! what am i to do? … read more
Aparna Indresh
Aparna Indresh
529 satisfied customers
I somehow locked myself out of my gmail account and nothing
i somehow locked myself out of my gmail account and nothing is working to get it fixed … read more
Aparna Indresh
Aparna Indresh
529 satisfied customers
I am a professional investigator working on a criminal
I am a professional investigator working on a criminal defense case. My client, Peter Dabish wants me to access his gmail account as there is communications that can aid him in his case. He cannot rem… read more
Aparna Indresh
Aparna Indresh
529 satisfied customers
Pearl. This is a strange one. We forgot our Gmail account
Hi, Pearl. This is a strange one. We forgot our Gmail account password. But the "recover password" routines won't work. We don't know our recovery email address, and the phone text code routines don't… read more
sandy
sandy
Technical Specialist
B.Tech
2,670 satisfied customers
I am now in Los Angeles but planning to spend some time in
I am now in Los Angeles but planning to spend some time in Chicago and Toronto before going to Rome, Italy, to work. Whenever I travel I always run into the problem of identifying myself. I put my pas… read more
Jess M.
Jess M.
Computer Support Specialist
2,556 satisfied customers
I am trying to setup a Tablet that I bought for my father in
I am trying to setup a Tablet that I bought for my father in law. He remembers his password ***** Gmail, but it doesn't work. So he obviously doesn't remember it correctly. But we just can't seem to d… read more
Yvette
Yvette
Bachelor of Science
17 satisfied customers
I forgot password and when I get code from other gmail
I forgot password ***** when I get code from other gmail account and put in original account it says it cant verify my account WHY ? … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I am not a techie and I need your help. I have an android
Hi, my name is Maureen. I am not a techie and I need your help. I have an android phone that got a bug. Verdon wiped out my phone and got rid of the bug. I downloaded my apps from the cloud. When I we… read more
Martin
Martin
Network Engineering Diploma
145 satisfied customers
Dear My gmail account is. I have been traveling in mainland
dear *****h My gmail account is***@******.***. I have been traveling in mainland China. for two days. I got an email yesterday morning from google, saying that my email account has been broken in and … read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
Good day I have forgot or lost my password ***** have tried to
Good day I have forgot or lost my password ***** have tried to reset it and go through all the access areas nothing is working My e-mail is *****@******.*** This is my work e-mail and I need support p… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
I have two questions: 1) There was an email which I cannot
I have two questions: 1) There was an email which I cannot find that tells me how to restore my account if I have issues or lose a password. I cannot find that email. My account [email protected] 2) I … read more
Molinari
Molinari
Professional Tech Expert
CompTIA A+ Certification
4,157 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x