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I purchased office 365 personal (tried it twice) but it sent…

Customer Question
Hi. I purchased...

Hi. I purchased office 365 personal (tried it twice) but it sent the email to an expired email address.. Help?

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Yahoo

Technician's Assistant: How do you usually access Yahoo? On a phone or tablet, or through a web browser?

IPhone. I changed my MS email address but to no avail

Technician's Assistant: What troubleshooting have you tried?

Everything!

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I need the product key sent to***@******.***

Submitted: 8 months ago.Category: Email
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Answered in 1 minute by:
12/23/2017
Email technician: Bryan, Computer Support Specialist replied 8 months ago
Bryan
Bryan, Computer Support Specialist
Category: Email
Satisfied Customers: 13,092
Experience: 8+ years of professional support for tech-related issues, including computers, email and software.
Verified

Hello, and thank you for your question. My name is ***** ***** I will do my best to assist you today.

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Email technician: Bryan, Computer Support Specialist replied 8 months ago

Did you purchase/renew Office 365 using a computer or from your iPhone itself?

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Category: Email
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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