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My wife Trena G***** (Trena ******) is in great distress as…

Customer Question
My wife Trena G*****...

My wife Trena G***** (Trena B******) is in great distress as she cannot access her Facebook account because of an old hotmail account password ***** she has forgotten. The account is***@******.***. I will vouch for her as her husband***@******.***. Her sons Aidan can also attest for her. (*****@******.***) and Liam (*****@******.***) Can you send her a password ***** her other email account***@******.***? Thank you!

Technician's Assistant: When could you last open your Facebook?

December 18 or 19

Technician's Assistant: Did you recently update your software or Operating System (OS)?

I don't believe so

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

I don't think so :)

Submitted: 9 months ago.Category: Email
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Answered in 4 hours by:
12/23/2017
Email technician: Pete, Computer Expert replied 8 months ago
Pete
Pete, Computer Expert
Category: Email
Satisfied Customers: 20,828
Experience: CISCO certified computer and networking expert
Verified

Hello,
I am Pete, and I'll be happy to assist with your question today.

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Email technician: Pete, Computer Expert replied 8 months ago

If your needs to regain access to the old Hotmail account it can be reset at:

https://account.live.com/password/reset

Let me know how you get on with this.

--------------------

Happy Holidays!

Your satisfaction is my priority; I hope I have earned 5 stars today!

Kindly take a moment to rate my service 5 stars and press Submit at the top of your question page to finish; tips appreciated :)

You can always reply back after rating me if you need any further assistance at all.

Pete.

--------------------

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Category: Email
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