Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

I have a new samsung phone my old email address when i had a…

Customer Question
Hi pearl i have...

Hi pearl i have a new samsung phone my old email address when i had a business was***@******.***

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Outlook

Technician's Assistant: How do you usually access Outlook? On a phone or tablet, or through a web browser?

Mob phone

Technician's Assistant: What troubleshooting have you tried?

My outlook emajl address is***@******.***.

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I have been unable to recover or reset my password

Submitted: 7 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Customer reply replied 7 months ago
I cannot open my email [email protected]
Customer reply replied 7 months ago
Is anyone there helping me ?
Customer reply replied 7 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer reply replied 7 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer reply replied 7 months ago
Surely not a day ???
Customer reply replied 7 months ago
I need to go out in my car and not aloud to answer phone while driving i need to know how long i need to wait
Customer reply replied 7 months ago
Not sure if i have u my complete email address ***@******.***
Customer reply replied 7 months ago
Can u at least send a text to(###) ###-####
Answered in 2 hours by:
12/23/2017
Email technician: bbao, IT Consultant replied 7 months ago
bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 1,854
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified

> I cannot open my email [email protected]

> Not sure if i have u my complete email address***@******.***

Do you mean you forgot the password ***** this email account? Or, cannot use it due to email program issue?

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,735 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,715 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

682 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
Can't recover my email address, gmail, phone but I just got
phone but I just got a new phone and forgot my password, I can't seem to reset it … read more
bbao
bbao
IT Consultant
1,854 satisfied customers
I couldnt download email messages on my iPhone. to correct
I couldnt download email messages on my iPhone. to correct my hotmail account they are trying to send a code number to another old gmail account I no longer have. I tried to delete the outlook account… read more
Ebram Kerolos
Ebram Kerolos
Information Technology
28 satisfied customers
My phone is blocked from everything google shut off my phone
hello my phone is blocked from everything google shut off my phone yesterday , I am a senior citizen no phone not even emergency will work I put my password ***** n over .I was on the phone with Samsu… read more
Harry
Harry
3 satisfied customers
I can not get into my gmail. i had my office number to call
i can not get into my gmail. i had my office number to call verify phone dont ring. … read more
Mr.Med
Mr.Med
1,192 satisfied customers
My Samsug 6 stopped recieving e-mails from my commercial
my Samsug 6 stopped recieving e-mails from my commercial server (insuramce privat server) based on ecchange. … read more
bbao
bbao
IT Consultant
1,854 satisfied customers
I am trying to recover my cell phone, and I need to verify
I am trying to recover my cell phone, and I need to verify my gmail … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
My pass word stop working want to make new one. My pass work
My pass word stop working want to make new one JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)? Customer: My pass work stoped working wan new one JA: How do you usually access your email?… read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
I have a google email and I cant remember my password and I
I have a google email and I cant remember my password ***** I changed phone numbers so now I cant get a text to change my password ***** I don't remember when I first got my gmail … read more
bbao
bbao
IT Consultant
1,854 satisfied customers
Forgotten my email hotmail password. On this phone. It's was
No pls connect. As it's very important for me to get the account… read more
Josh
Josh
It Support Specialist
Associate Degree
5,154 satisfied customers
I'm trying to reset my account and I put in the email
Hi I'm trying to reset my account and I put in the email addresses they asked for and it's telling me they are invalid … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
Here .Can you recover my emails and email addresses please.
Hi Pearl. Tim here .Can you recover my emails and email addresses please. I reloaded Windows 10 and it deleted Thunderbird .Please advise … read more
Moses C
Moses C
Bsc
775 satisfied customers
My emails have stopped receiving & sending since September
My emails have stopped receiving & sending since September 21st I believe … read more
Moses C
Moses C
Bsc
775 satisfied customers
My password needs to be changed and I forgot the old one,
my password ***** to be changed and I forgot the old one … read more
Josh
Josh
It Support Specialist
Associate Degree
5,154 satisfied customers
Outlook, I've been trying to recover my Hotmail password for
I've been trying to recover my Hotmail password ***** the past hour and a half and whenever I enter the address and then hit I forgot password ***** gets stuck in recover your account. … read more
Kamil Anwar
Kamil Anwar
Exchange & Email Consultant
Bachelor's Degree
1,735 satisfied customers
I want to change my phone contact from cell phone to
I want to change my phone contact from cell phone to landline. How do I do that? … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
I use out look mail with one? when i create e mail addressed
i use out look mail with one? when i create e mail addressed to sender it comes back with my e-mai neme never gets to sender.why trrry hughes … read more
Josh
Josh
It Support Specialist
Associate Degree
5,154 satisfied customers
The phone nomber associated with my yahoo account is no
the phone nomber associated with my yahoo account is no longer active, how can i change my information if ive forgotten my password ***** cant access my email?… read more
arsufi2002
arsufi2002
Bachelor\u0027s Degree
1,193 satisfied customers
I haven't logged into my hotmail account few months, now
I haven't logged into my hotmail account for a few months, now when I opened it, it's outlook, all my previous emails are gone. how can I get them back?… read more
Tim
Tim
Bachelors in Information Technology
396 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x