Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

I’m not sure what you can help I don’ t understand what I…

Customer Question
I’m not sure what you...
I’m not sure what you can help I don’ t understand what I have to do I wanted to cancel an email that I opened and never used now I had to pay 5$ but for what? You are not the peop,e that can help me, the email that I use is:***@******.*** I’ve used this email for years now if you need to email me do it on this address thank you. By the way I need the password ***** I can cancel where they ask for that email password
Submitted: 8 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 2 hours by:
12/23/2017
Email technician: bbao, IT Consultant replied 8 months ago
bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 1,988
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified

Basically, do you mean you forgot the password ***** email address***@******.***, and you want to recover it?

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,765 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,718 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

686 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
I'm unable to open my google site it takes my email but when
I'm unable to open my google site it takes my email but when I put my password *****'s asks me to verify with 2 types of info but I still can't get it to open so I'm asking how can I change password *… read more
sandy
sandy
Technical Specialist
B.Tech
2,670 satisfied customers
I'm still trying to access my original account with
I'm still trying to access my original account with Facebook! … read more
Ricky Expert
Ricky Expert
Bachelor\u0027s Degree
1,341 satisfied customers
I opened new gmail account today. Can send messages but not
I opened new gmail account today. Can send messages but not receiving emails. If you are going to tell me what to do—-PLEASE keep it simple. I'm old, blonde, and from the South! So keep that duh in mi… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
994 satisfied customers
I've had my yahoo account for many years. I was checking my
I've had my yahoo account for many years. I was checking my emails several weeks ago and now aI can't even see my emails. My yahoo address will not take my current password, so I tried changing it wit… read more
bbao
bbao
IT Consultant
1,988 satisfied customers
I've recently moved to Australia and when I go to log onto
I've recently moved to Australia and when I go to log onto my hotmail account it is recognising that I'm in a different place and making me send a code to my old number which I don't have anymore, so … read more
Divyansh Pagaria
Divyansh Pagaria
Bachelor\u0027s Degree
4 satisfied customers
I have just upgraded from an iphone6 to iPhone 8 but have
I have just upgraded from an iphone6 to iPhone 8 but have forgotten my google password ***** can't get my mail on the new phone. The person at the t.mobile store said I must contact you for help. … read more
Jeevan DSouza
Jeevan DSouza
Professor
PhD
6 satisfied customers
My son,s device is showing my email account on yahoo and
My son,s device is showing my email account on yahoo and asks for a password??? I've had my email yahoo account for many years how can I find out why my email account is showing up on a different devi… read more
Mirza Vaseem
Mirza Vaseem
Bachelor\u0027s Degree
42 satisfied customers
Facebook locked my account after someone (note I) tried to
Facebook locked my account after someone (note I) tried to access it. An hour of searching various Facebook areas failed to turn up a solution, of a contact phone or e-mail at Facebook. If you have th… read more
VAMSI GOWDA
VAMSI GOWDA
b.tech
1 satisfied customers
Haven't received emails since 5/23 on any of my devices.
Haven't received emails since 5/23 on any of my devices. I've tried following all all the pop up instructions and nothing works. Always end up with a final message “there's a temporary problem with se… read more
Kamil Anwar
Kamil Anwar
Exchange & Email Consultant
Bachelor's Degree
1,765 satisfied customers
Hotmail says my account doesn't exist. Tablet and iphone. My
my iAd was stolen and I locked it. Changed my email address on my phone to same as iAd was. Now I am not getting any emails on hone … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,398 satisfied customers
In the middle of the afternoon I suddenly realized I was not
In the middle of the afternoon I suddenly realized I was not getting any emails. So I tried sending myself an email. That did not work. I got the message that my user name and password ***** not match… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
Yahoo!...corry. Tablet...I'm having problems with my google
Tablet...I'm having problems with my google cast which I've never had before … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
578 satisfied customers
I got a new iPad but when I downloaded my data from iCloud
Hi, I got a new iPad but when I downloaded my data from iCloud my gmail account is empty! Never had this happen, done this with three other iPads and this wasn't an issue. Other problem is I can't rem… read more
Josh
Josh
It Support Specialist
Associate Degree
5,160 satisfied customers
I need help getting into my account. I forgot my password
I need help getting into my account. I forgot my password ***** the yahoo help center doesn't help me get it back … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I've messed up logging in my password, cause I rent to
Hi I've messed up logging in my password ***** cause I rent to forget things that I've changed often. LoL it's been super long since I set up my gmail & I've forgotten the date I set it up … read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
I'm unable to receive my e mails on my yahoo account. I've
I'm unable to receive my e mails on my yahoo account. I've updated my password ***** I'm not sure if I've been hacked or not. I am not text savvy so this is very frustrating please help … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,398 satisfied customers
My account was cancelled. Msn. Web browser. About a month
about a month ago i received a email that my credit card not valid so i went in to my accoint a but in the new year when it would expire ...that did not help … read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
686 satisfied customers
I need to get onto my email, [email protected], I
Hi, I need to get onto my email,***@******.***, I believe i'm not able to get onto it because I'm in a different country. I have no way of using a phone and I have limited wifi so it's hard for me to … read more
Damian Costa
Damian Costa
Owner
Computer Network System Engineer
43 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x