Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

I am having difficulties with windows live mail. Gmail. I…

Customer Question
My name is *****...

My name is ***** ***** I am having difficulties with windows live mail

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Gmail

Technician's Assistant: How do you usually access Gmail? On a phone or tablet, or through a web browser?

I have an icon on my desk top

Technician's Assistant: What troubleshooting have you tried?

I took it to Staples and they did nothing, except access Gmail through Google

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

That's about it, except that I am a techno dolt, so we need to have patience.

Submitted: 8 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 5 minutes by:
12/22/2017
Email technician: Cody, Senior Systems Administrator replied 8 months ago
Cody
Cody, Senior Systems Administrator
Category: Email
Satisfied Customers: 4,299
Experience: Systems Administrator
Verified

Hello. My name is ***** ***** I will be assisting you today.

Ask Your Own Email Question
Email technician: Cody, Senior Systems Administrator replied 8 months ago

Can I remotely connect to your computer, so I can troubleshoot this issue with you?

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,765 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,718 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

686 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
Can't find trash, etc. Gmail. Cant access trash, etc. Can't
Can't find trash, etc JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)? Customer: gmail JA: How do you usually access Gmail? On a phone or tablet, or through a web browser? Customer: Cant … read more
sandy
sandy
Technical Specialist
B.Tech
2,670 satisfied customers
Unable to send email, I am able to type a email not nothing
unable to send email, I am able to type a email not nothing happens when I hit send. also all history of sent or receved emails are gone. just a open space where the notes should be. … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
997 satisfied customers
On 5/11/18 we signed onto gmail. no icon appeaRED ON MY DESK
on 5/11/18 we signed onto gmail. no icon appeaRED ON MY DESK TOP. A GOOGLE ICON APPEARS WHEN ACCESSING GMAIL NO MAIL APPEARS. wHEN WE TYPE GMAIL THE GOOGLE PAGE APPEARS. CLICKING ON INBOX MESSAGES ARE… read more
Jinsmn
Jinsmn
Systems Administrator
Diplom
1,260 satisfied customers
I had a Facebook account through my yahoo wail address. I
I had a Facebook account through my yahoo wail address. I tried to set up a second account using my Gmail address. I did this on my android tablet. I no longer can get my original FB account which has… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
997 satisfied customers
Well no - I have a gmail account question. I see now that
Well no - I have a gmail account question. I see now that this help is for website programming … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I need to recover my Google Gmail account, for which I
I need to recover my Google Gmail account, for which I cannot remember the password, because the account "remembered' my password ***** so long, that I eventually forgot the password. … read more
ChrisC
ChrisC
PC Technician
Associate Degree
662 satisfied customers
I have tried every password I ever used for gmail. None
I have tried every password ***** ever used for gmail. None work. The questions they ask I know but they don't recognize what can I do… read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,460 satisfied customers
It doesn't open after I click on the icon(shortcut). I don't
It doesn't open after I click on the icon(shortcut). … read more
Jason Jones
Jason Jones
AAS Information Technology
6,335 satisfied customers
We are having trouble receiving email from PayPal as well as
Hi James, we are having trouble receiving email from PayPal as well as nothing showing up in the delete file when we delete an email also nothing in the spam file … read more
Martin
Martin
Network Engineering Diploma
152 satisfied customers
WAs emptying Google email in trash bin. That went fine. But,
Hello. WAs emptying Google email in trash bin. That went fine. But, because I am using a MacBook, Apple wasn't satisfied. Still said I needed to upgrade storage. WAsn't ready to do that, so.....I proc… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I'm trying to replace Windows Live Mail with Thunderbird on
I'm trying to replace Windows Live Mail with Thunderbird on Windows 7. I've imported my contacts, can view them in Properties, have ticked "look for addresses " in Composition, can get the profile in … read more
Lorenz Vauck
Lorenz Vauck
Computer Expert
Electrical Engineering
71 satisfied customers
I can't find my microsoft live mail folder !!! gmail, on my
I've signed in again to google because my desk top window was missing some icons when I went on line today. My personal folders were missing from the desk top with only the standard google icons on the left. … read more
Byron
Byron
IT Support Specialist
Bachelor's Degree
411 satisfied customers
I can't get Google to open. I have re-installed using the
I can't get Google to open. I have re-installed using the download etc.but Chrome nor Google will open. I can get to Google from within AOL … read more
Lorenz Vauck
Lorenz Vauck
Computer Expert
Electrical Engineering
71 satisfied customers
I need to change the password for my email account, it has
I need to change the password ***** my email account, it has already been changed at Cincinnati Bell. … read more
RandyNetwork Tech
RandyNetwork Tech
1,756 satisfied customers
My grandson used my computer and signed it in as s google
My grandson used my computer and signed it in as his google account. Now I can access his g-mail account easily and do not want this. He has his own computer and phone he uses and never deletes his em… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
997 satisfied customers
I just attached my e-mail account (xxxxxxxxxx) to my new
I just attached my e-mail account (xxxxxxxxxx) to my new smart phone. Right after that I received an e-mail on my desktop computer, from Google stating that a "sign in attempt was prevented". I checke… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
997 satisfied customers
I got access to my MSN. mail. I believe I was told I would
I got access to my MSN. mail. I believe I was told I would be contacted re security in 30 days. Is this correct? I opened two gmail accounts. I was able to copy the CONTACTS list from the MSN account … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
997 satisfied customers
Our computer broke down and for the company I bought a new
Our computer broke down and for the company I bought a new laptop, with the idea of buying 3 more computer, but we are experiencing huge difficulties with Windows Live Mail. We have Windows 7 and Wind… read more
Jason Jones
Jason Jones
AAS Information Technology
6,335 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x