Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

I have downloaded thunderbird for email, but it says it will…

Customer Question
I have downloaded thunderbird...

I have downloaded thunderbird for email, but it says it will send a code to make sure i am the one. I do not have an email so I cannot retreive the code

Technician's Assistant: How's your internet connection? Are you checking your email from a browser or a mail client (e.g. Outlook)?

I have neither email or mail client. I have just put windows 7 in my computer

Technician's Assistant: Are there any antivirus or firewall settings that could block you from receiving mail?

Not that I know of

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Yes I would like to get my emails with thunderbird

Submitted: 7 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 3 minutes by:
12/22/2017
Email technician: Jess M., Computer Support Specialist replied 7 months ago
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
Experience: Computer Software Support Specialist for more than 10 years
Verified

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.
I am very sorry about your issues. Few things first:

  1. What email account are you trying to add to your Thunderbird?
  2. Are you still able to access your email account using a web browser?

Please let me know by replying to me here so that I can help you further.
Best regards,
Jess

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,735 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,715 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

682 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
I can not send emails out. The message it keeps giving me is
I can not send emails out. The message it keeps giving me is that no profile is set up. I am using windows 10 … read more
Justin Johnson
Justin Johnson
Founder
2,254 satisfied customers
My gmail account contents was somehow deleted yesterday.
My gmail account contents was somehow deleted yesterday. Anyway to put it back like it was? … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,343 satisfied customers
MS' emails to me not received by my mail server (Comcast).
MS' emails to me not received by my mail server (Comcast). Checked spam/junk files - notta. This is in connection with my attempts to download Office 2016 via setup. You claim to send 4-digit code and… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
My gmail has been locked because it can't be verified. When
My gmail has been locked because it can't be verified. When I have a code sent to the only phone associated with the account, it isn't enough to verify. I have tried all other methods to no avail. Is … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,343 satisfied customers
When I try to send a message to someone in mail cannot get
When I try to send a message to someone in mail cannot get it to go through on my yahoo sever … read more
Josh
Josh
It Support Specialist
Associate Degree
5,154 satisfied customers
Our email was compromised yesterday & we received 3,000 junk
our email was compromised yesterday & we received 3,000 junk emails. We changed our email address & were told to notify Thunderbird to make the change … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
When I create email in Thunderbird that goes to the Yahoo
When I create email in Thunderbird that goes to the Yahoo email … read more
Robert M.
Robert M.
Bachelor\u0027s Degree
3,166 satisfied customers
My email password has been messed up for days, I received a
My email password ***** been messed up for days, I received a message telling me to change my password, which I did, However, it will not accept the new password ***** the old one. In order to change … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
Our E-Mail is being downloaded to our server, GWI Webmail,
Our E-Mail is being downloaded to our server, GWI Webmail, but it will not come through to our personal account on our computer, Help! … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,343 satisfied customers
Can't download my Earthlink emails using my thunderbird
can't download my Earthlink emails using my thunderbird client. … read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
Receiving popup "RETR did not succeed. Error receiving a
Receiving popup "RETR did not succeed. Error receiving a message. Mail server pop.securesever.net responded: unable to open that message." Cannot receive ANY emails. Bob (*****@******.***)… read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
I'm using Eudora 7 (an older but very good Email client that
I'm using Eudora 7 (an older but very good Email client that is no longer supported by Qualcom) Whan trying to send a email I get this error:connection aborted due to timeout or other failure (10053) … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
Please tell me if I have lost my draft email that I saved to
Please tell me if I have lost my draft email that I saved to my Thunderbird email client. The app crashed and I cannot find it in my computer even though when I start to get ready to download a new ve… read more
Tim
Tim
Bachelors in Information Technology
396 satisfied customers
how can i import thunderbird email into another email
how can i import thunderbird emails and contacts into another email program. hopefully Microsoft live mail.… read more
Chris R.
Chris R.
Bachelor\u0027s Degree
87 satisfied customers
When I try to send emails I get an error message...with code
When I try to send emails I get an error message...with code 5.7.1 with virtually every attempt to send an email. I have to click the OK several times, usually 3-4 times before it will send. Sometimes… read more
Kamil Anwar
Kamil Anwar
Exchange & Email Consultant
Bachelor's Degree
1,735 satisfied customers
have two computers xp and windows 7 with outlook express and
have two computers xp and windows 7 with outlook express and outlook and both send emails and recieve them. But my vista with thunderbird receives emails but can't send and I get this error An error o… read more
Bryan
Bryan
735 satisfied customers
I cannot access Windows Live to reply to a post. How can
I cannot access Windows Live to reply to a post. How can I use my e-mail to reply [email protected]… read more
Nalosin
Nalosin
Computer Support Specialist
High School or GED
884 satisfied customers
What is the outgoing SMTP for gmail. "m setting up my incoming
What is the outgoing SMTP for gmail. "m setting up my incoming server POP3 and I need to know the gmail outgoing server (SMTP)… read more
ChrisC
ChrisC
PC Technician
Associate Degree
1,306 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x