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I have not ysed yahoo mail for sometime.Trying to reset the…

Customer Question
I have not ysed...

I have not ysed yahoo mail for sometime.Trying to reset the password ***** send info to lycos e mail. This account no longer exists. .can I get a n address where I can change my password

Technician's Assistant: Are you logged into your Lycos account on any other devices?

I no longer have a lycos acc

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

I dont know

Submitted: 8 months ago.Category: Email
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Answered in 2 hours by:
12/23/2017
Email technician: Mike Taylor, Lead Technician and Owner replied 8 months ago
Mike Taylor
Mike Taylor, Lead Technician and Owner
Category: Email
Satisfied Customers: 2,638
Experience: 16 years experience in troubleshooting email problems.
Verified

Hi, my name is ***** ***** welcome to JustAnswer. I'll be the one to assist you with your question regarding your issue today. I apologize for the extended wait time you experienced, I've only just come online now and would like to assist you with your question. Please remember to rate my help today by clicking 5 stars at the top of the page before you leave the session today. Allow me a moment to look over your question.

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Email technician: Mike Taylor, Lead Technician and Owner replied 8 months ago

If the yahoo account hasnt been logged into for OVER 12 months they are subject to deletion by yahoo.

If it has been within the 12 month window you can use the yahoo recovery wizard which is the ONLY way your going to be able to access it ever again.... Please click HERE

Go through the Yahoo account recovery wizard very carefully and answer everything 100% correctly and they will grant you access.. You basically have to prove who you are and if you can, your in!

If you need any more help please just reply to me

Thanks very much, Mike

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Mike Taylor
Mike Taylor
Mike Taylor, Lead Technician and Owner
Category: Email
Satisfied Customers: 2,638
2,638 Satisfied Customers
Experience: 16 years experience in troubleshooting email problems.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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