Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

Turned iphone off, can,t turn on. I do not know. Just today.

Customer Question
Turned iphone off...

Turned iphone off , can,t turn on.

Technician's Assistant: What Operating System (OS) are you running on your iPhone?

I do not know

Technician's Assistant: How long has this been going on with your iPhone? What have you tried so far?

Just today. Tried to turn it on

Submitted: 7 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 1 minute by:
12/22/2017
Email technician: John Lohr, Computer Hardware Engineer replied 7 months ago
John Lohr
John Lohr, Computer Hardware Engineer
Category: Email
Satisfied Customers: 769
Verified

Hello and thank you for choosing JustAnswer. My name is ***** ***** I will be happy to help you.

What kind of iPhone do you have?

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,765 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,718 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

686 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
I am trying to connect my husband's phone to his hotmail
I am trying to connect my husband's phone to his hotmail account. it needs a consent signed and cannot figure out how to do this. … read more
Wes
Wes
Owner/Consultant
Bachelor\u0027s Degree
377 satisfied customers
My Gmail blocks emails from my church, I don't want that! On
My Gmail blocks emails from my church, I don't want that! … read more
Jeevan DSouza
Jeevan DSouza
Professor
PhD
6 satisfied customers
Recently my computer was hacked and it was necessary foe me
Recently my computer was hacked and it was necessary foe me to close my checking account, savings acct, etc and to change my email address. This has caused it to be very difficult to change my email a… read more
Fran
Fran
IT Consultant
Associate Degree
204 satisfied customers
My gmail “imap.gmail.com” is not responding on my iPhone.
My gmail “imap.gmail.com” is not responding on my iPhone . I've tried to making the suggested verification. I could not find the update on settings. I was receiving emails up until this past Sunday. M… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
I changed my gmail password about 3 weeks ago and about one
Hi. I changed my gmail password about 3 weeks ago and about one week ago I could no longer sigin from my laptop however my ipad and iphone were fine. I tried the recovery steps but it does not recogni… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
Jess, Finally, at last a real person to talk to. Now, It's
Hi Jess, Finally, at last a real person to talk to. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,157 satisfied customers
I loaded outlook to iCloud yesterday. today I find that my
i loaded outlook to iCloud yesterday. today I find that my iPhone contacts list has been replaced by my outlook. also my outlook on the phone has about 5 entries for the same contact. … read more
Ricky Expert
Ricky Expert
Bachelor\u0027s Degree
1,308 satisfied customers
I just inherited my wife's iPhone 6s. In the icon listing my
I just inherited my wife's iPhone 6s. In the icon listing my email, an enormous number of emails seem to be listed. They turned out mostly to be "junk mail" but on my iMac, no such email category exis… read more
Ricky Expert
Ricky Expert
Bachelor\u0027s Degree
1,308 satisfied customers
How do I turn off the music on my Iphone 7? Verizon, laptop,
I resent having to pay monthly rate of this simple problem… read more
Benjamin Nichols
Benjamin Nichols
Computer Systems Administrator
Bachelors of Science
19 satisfied customers
I brought a iPhone from a mr barten and the mic in the phone
I brought a iPhone from a mr peter barten and the mic in the phone needs to be fix and All I have is his email which is***@******.*** and that he brought the phone from vodaphone and I have his birthd… read more
Ricky Expert
Ricky Expert
Bachelor\u0027s Degree
1,308 satisfied customers
How can i get my gamil account to come up on my iphone? no
how can i get my gamil account to come up on my iphone? … read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
Three hours ago I stopped getting emails in my inbox but it
Three hours ago I stopped getting emails in my inbox but it shows emails sent during this time. IPhone 6. … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
Gmail problem. Cannot send gmail on my iphone or ipad. I
Gmail problem. Cannot send gmail on my iphone or ipad. I have a server port number different than the one listed on Mail Settings Lookup and I cannot change the setting on my iphone.… read more
Cody
Cody
Computer Science
2,431 satisfied customers
I tried to access my gmail on my iPhone and it wanted a
I tried to access my gmail on my iPhone and it wanted a password (which Google just required), the keyboard has disappeared and when I try to bring it up, I get EMOJI (can't get rid of that!) and a me… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
My iphone has a notification for ActivationRequired. It
My iphone has a notification for ActivationRequired. It allows me to get to the password ***** when double clicking on the message but does not recognize the number password. Meaning the voice will sa… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
My iphone will not send emails. I receive my comcast emails
My iphone will not send emails. I receive my comcast emails fine, but when I try to send I get message that SMPt:***@******.*** is incorrect. How to fix?… read more
GeekGal
GeekGal
IT Director
Bachelors Degree
577 satisfied customers
How do i stop my iphone from automatically playing iphone
how do i stop my iphone from automatically playing iphone music when it connects to my car bluetooth.… read more
Stason Slappy
Stason Slappy
Bachelors of Science
1 satisfied customers
I just changed my password ***** my I Messages and my phone number
I just changed my password ***** my I Messages and my phone number disappeared from The way to sent and receive I messages. Instead, my email addresses are there. How do I re add my phone number as my… read more
GeekGal
GeekGal
IT Director
Bachelors Degree
577 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x