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I've been trying to change my AOL password, I'm logged into…

Customer Question
I've been trying to...

I've been trying to change my AOL password

Technician's Assistant: Are you logged into your email account on any other devices?

I'm logged into safari

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Yes

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Just want a new password ***** I can't use my iPhone or iPad to access my mail

Submitted: 7 months ago.Category: Email
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Answered in 4 hours by:
12/23/2017
Email technician: Viet - Email Tech, Computer Support Specialist replied 7 months ago
Viet - Email Tech
Viet - Email Tech, Computer Support Specialist
Category: Email
Satisfied Customers: 41,182
Experience: Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
Verified

Hi,

I'm sorry about the issue. Please click on the website below:

https://i.aol.com

, then there, sign in your current AOL account password ***** then you can change the password *****

- Note: If you do not remember your current password, then at the above website, click on the option Forgot password there, and follow the instructions there.

- Or please click on the website below and follow the instructions there in order to reset / change your AOL account password:

https://i.aol.com/account/password/start

- Please let me know if there is any error or message, or if you are stuck at any step.

- Do you also have a Windows or Mac computer?

Please type at the box below, then click on the Send button below to communicate with me, so I can help further; we can schedule a time. Thank you.

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Viet - Email Tech
Viet - Email Tech
Viet - Email Tech, Computer Support Specialist
Category: Email
Satisfied Customers: 41,182
41,182 Satisfied Customers
Experience: Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.

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