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I inadvertantly deleted my gmail in box. Can you restore it?

Customer Question
I inadvertantly deleted my...

I inadvertantly deleted my gmail in box. Can you restore it?

Technician's Assistant: Have you checked for the lost email in your Trash and Spam folders?

Yes. not there

Technician's Assistant: Have you checked for your email under the All Mail tab?

Yes also

Submitted: 7 months ago.Category: Email
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Answered in 3 minutes by:
12/22/2017
Email technician: Russell H., Computer Support Specialist replied 7 months ago
Russell H.
Russell H., Computer Support Specialist
Category: Email
Satisfied Customers: 12,951
Experience: Proud to have been getting computer technicalities into working order since 1988.
Verified

Hi, thank you for contacting JustAnswer.com. My name is***** will do my best to provide the right answer to your email question.
Please tell me, first, what program you are using. Is it MS Outlook of some version, please? if so, of what version is it?

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Customer reply replied 7 months ago
I am using mozila
It's my gmail account which is on google. I'm new to this so not sure if I am answering this correctly
Email technician: Russell H., Computer Support Specialist replied 7 months ago

OK, so far so good. If you are using Mozilla, is that the Thunderbird email program?

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Customer reply replied 7 months ago
I am currently on a government computer and unable to use the connect process. How do i use this at home or will you be connecting to my mobile phone
Email technician: Russell H., Computer Support Specialist replied 7 months ago

Did you delete the Inbox from Thunderbird on the government computer?

I hope I can simply instruct you how to recover it, by an easy process, but please tell me the details I have asked about.

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Customer reply replied 7 months ago
but it also deleted I presume from my home computer am i correct?
Customer reply replied 7 months ago
Can I do this at home on my computer? If so do I just type the just answer.com site?
Email technician: Russell H., Computer Support Specialist replied 7 months ago

Hopefully it is not deleted from your home computer. Give me a little time to get instructions together for you....

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Customer reply replied 7 months ago
I presume we are no longer connected so I sign off and take this as a hard earned lesson.
Email technician: Russell H., Computer Support Specialist replied 7 months ago

We're still connected, wait just a bit, please...

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Email technician: Russell H., Computer Support Specialist replied 7 months ago

What is your Windows version on the government computer?

(I'm not sure the Inbox was deleted from your GMail account by the way, though it depends on how you deleted it, of course...)

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Email technician: Josh, Computer Enthusiast replied 7 months ago
Josh
Josh, Computer Enthusiast
Category: Email
Satisfied Customers: 22,264
Experience: Email expert with over 5 years experience
Verified

Hello:

I'm so very sorry it took so long for someone to offer assistance to you. My name is ***** ***** I've just come online and saw your question waiting. Before we start, can you please confirm if you still need assistance with your question? Thank you!

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