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I am a writer and send my columns to newspapers. Suddenly…

Customer Question
Hi! I am a...

Hi! I am a writer and send my columns to newspapers. Suddenly when I attach a document and then "test it" to see if it opens, it merely flips back to another file like "pictures" or "downloads" and acts like I am trying to save it. And around and around we go.

Technician's Assistant: How large is the pictures you're trying to attach?

I am trying to attach my column of less than 750 words which I have done for years until just lately.

Technician's Assistant: Are you getting any error messages when you try to attach your pictures file or send an email?

No. Fortunately, before I sent the last columns, I checked just to see if they were opening. ( I do that!! OCD!) and it just reverts back to acting like I am trying to save it. It flips to my file folder

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Can't think of anything.

Submitted: 9 months ago.Category: Email
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Customer reply replied 9 months ago
Also, I have noticed in my settings for G mail, there is no attachment setting for my Gmail. (Windows 10)
Answered in 9 hours by:
12/22/2017
Email technician: bbao, IT Consultant replied 9 months ago
bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 2,159
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified
How long have you used Windows 10 and Gmail on this computer? Are you using this computer to write your message to me? Can you please upload a screenhsot showing what's wrong on your Windows 10 computer?
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