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When try to put a photo from messages to gallery it say sign…

Customer Question
When try to put...

When try to put a photo from messages to gallery it say sign in your google photos account before you can upload media an do

Technician's Assistant: Are you logged into your email account on any other devices?

No

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

No

Submitted: 4 months ago.Category: Email
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Answered in 4 minutes by:
12/22/2017
Email technician: Bhavik Joshi, Computer Software Engineer replied 4 months ago
Bhavik Joshi
Bhavik Joshi, Computer Software Engineer
Category: Email
Satisfied Customers: 891
Experience: Product Developer at Computer Science Corporation
Verified

Hi, I'm Bhavik. Welcome to JustAnswer. I'm reviewing your question now, and will reply back ASAP.

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Customer reply replied 4 months ago
When try puting my photo in my gallery from my message it sign in your google photo account
Email technician: Bhavik Joshi, Computer Software Engineer replied 4 months ago

Okay, It seems you are using google photos app on your android phone.

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Email technician: Bhavik Joshi, Computer Software Engineer replied 4 months ago
  1. On your Android phone or tablet, open the Google Photos app .
  2. Sign in to your Google Account.
  3. At the top, tap Menu .
  4. Select Settings Back up & sync.
  5. Tap 'Back up & sync' on or off.
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Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,097
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