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I can not get into my e mail. I have e mail address, pass…

Customer Question
I can not get...

I can not get into my e mail.

Technician's Assistant: Are you logged into your email account on any other devices?

No

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

I have e mail address, pass word name i d.

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Would like to get in to nite.

Submitted: 7 months ago.Category: Email
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Answered in 3 minutes by:
12/22/2017
Email technician: John, Email Support Specialist replied 7 months ago
John
John, Email Support Specialist
Category: Email
Satisfied Customers: 5,924
Experience: I've been in the IT industry for the past 7+ years. I do e-mail password recovery, compromised email account recovery and more.
Verified

Hello and welcome to Justanswer.com site. My name is ***** ***** I will try my best to help you.

What is the exact message you are getting when you try to login to your email?

Which email service are you trying to access also are you using windows or mac computer?

Thank you

Note: - Use the reply box just below type the reply in it and click on send.

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Email technician: John, Email Support Specialist replied 7 months ago

Please answer my above questions so that i can help you better.

Use the reply box just below type the reply in it and click on send.

Thank you.

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Email technician: John, Email Support Specialist replied 7 months ago

It seems you have opened another question regarding the same issue. Please post your replies in the reply box below in this page.

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Email technician: John, Email Support Specialist replied 7 months ago

It seems you have requested for remote support but before going for that i need to know the following.

What is the exact message you are getting when you try to login to your email?

Which email service are you trying to access also are you using windows or mac computer?

Thank you

Note: - Use the reply box just below type the reply in it and click on send.

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Email technician: John, Email Support Specialist replied 7 months ago

I am not clear what you meant by yes because the questions i asked are

What is the exact message you are getting when you try to login to your email?

Which email service are you trying to access also are you using windows or mac computer?

Ask Your Own Email Question
Customer reply replied 7 months ago
what can of offer are you taking about.
Email technician: John, Email Support Specialist replied 7 months ago

I never send any offer i only asked you some questions to understand the email issue you are facing.I believe you are not seeing my above replies so please check it and let me know.

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Customer reply replied 7 months ago
go ahead troubleshoot for me. I try too use my debit card but you did not want to take it. WHY ??
Email technician: John, Email Support Specialist replied 7 months ago

Are you using a windows or mac computer ?

Ask Your Own Email Question
Email technician: John, Email Support Specialist replied 7 months ago

Checking to see whether you still need help.Use the reply box just below type the reply in it and click on send.

Thank you.

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Category: Email
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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