Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

Wondershare.com has charged me twice for the same product…

Customer Question
Wondershare.com has charged me...

Wondershare.com has charged me twice for the same product and have never given me the codes to operate the downloaded software.My email address is***@******.***.

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Outlook

Technician's Assistant: How do you usually access Outlook? On a phone or tablet, or through a web browser?

Through a web browser.

Technician's Assistant: What troubleshooting have you tried?

None that I have been able to connect

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Nol

Submitted: 5 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 3 hours by:
12/22/2017
Email technician: bbao, IT Consultant replied 5 months ago
bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 1,525
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified
For your extra charge, please visit below site and start the process by submitting the order number or license emai address.http://support.wondershare.com/return_exchange.htmlFor retrieving registration code, please visit below site and. For your extra charge, please visit below site and start the process by submitting the order number or license emai address.For retrieving registration code, please start from below link by submitting order number or license email address.http://support.wondershare.com/retrieve_registration_code.html
Ask Your Own Email Question
Was this answer helpful?
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,097
2,097 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,097 satisfied customers

Computer Software Support Specialist for more than 10 years

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Chris L.

Chris L.

Support Specialist

1,518 satisfied customers

Certified Email Expert with over 10 years experience.

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,421 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

644 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
Emails to my business email keeo getting retured (lack of
Hi, emails to my business email keeo getting retured (lack of space) … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,191 satisfied customers
I have an email account with TPG. But I have not received
I have an email account with TPG. But I have not received any emails since last Thursday. TPG say their system is okay and that the problem is with set up of my thunderebird on my computer. Can you he… read more
bbao
bbao
IT Consultant
1,525 satisfied customers
I accidentally pressed backspace in an email and I have
Hi. I accidentally pressed backspace in an email and I have deleted the email and other emails attached to it. How do I recover them? … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
When I click on the icon nothing comes up. Thunderbird. My
my computer has an icon for thunderbird (also one for firefox) … read more
JA Engineer
JA Engineer
Broadcast Engineer
Diploma (Honors)
163 satisfied customers
My I pad will not receive or send emails I can get my emails
My I pad will not receive or send emails I can get my emails on my computer my gmail account on my iPad appears to be blocking … read more
bbao
bbao
IT Consultant
1,525 satisfied customers
T has over 500.000 emails and I want them to be sorted by
Second opinion] t has over 500.000 emails and I want them to be sorted by most recent to oldest.Is this possible? How can I delete the oldest 400,000? … read more
bbao
bbao
IT Consultant
1,525 satisfied customers
I am getting emails from Google that is going into spam.
I am getting emails from Google that is going into spam. They say that my email account has been sending out spam emails to a list addresses that I don't recognize. They say that someone has my passwo… read more
ChrisC
ChrisC
PC Technician
Associate Degree
661 satisfied customers
I forgot my password I want another one what can I do I
i forgot my password ***** want another one what can I do I donnot have the phone and I donnot no how to get in that email I donnot no that password … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
96 satisfied customers
I signed out of my kindle and opened a new account to change
I signed out of my kindle and opened a new account to change my email and now I can't find my library any longer.… read more
bbao
bbao
IT Consultant
1,525 satisfied customers
I need to change email address attached to iCloud. I don't
I need to change email address attached to iCloud. … read more
bbao
bbao
IT Consultant
1,525 satisfied customers
I traded it with the gmail with another gmail for fortnite
I traded it with the gmail with another gmail for fortnite reasons and the person changed all of the personal information such as recovery email, pass word , and recovery phone number I need to get it… read more
Josh
Josh
It Support Specialist
Associate Degree
5,149 satisfied customers
How do I find my password for my email? Microsoft. Phone and
How do I find my password ***** my email? JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)? Customer: Microsoft JA: How do you usually access your email? On a phone or tablet, or through a… read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
96 satisfied customers
I have left my employment and have taken the phone with me.
I have left my employment and have taken the phone with me. Same no but different Email address. I keep getting advised to set up a new apple ID but need the password ***** my old account . How do I c… read more
bbao
bbao
IT Consultant
1,525 satisfied customers
I can't get windows outlook on my lap top. From a browser
From a browser get emails up to Friday and yes internet is connected … read more
Cody
Cody
Computer Science
2,296 satisfied customers
We just bought a new tv and have changed email address and
We just bought a new tv and have changed email address and cannot remember password. Please help… read more
Byron
Byron
IT Support Specialist
Bachelor\u0027s Degree
410 satisfied customers
I am having trouble setting up a new email in incredimail.
I am having trouble setting up a new email in incredimail. It is not working, just going in a loop of trying to connect. Can you help me with this? … read more
Cody
Cody
Computer Science
2,296 satisfied customers
T has over 500.000 emails and I want them to be sorted by
t has over 500.000 emails and I want them to be sorted by most recent to oldest.Is this possible? How can I delete the oldest 400,000? … read more
Satchi
Satchi
Bachelor\u0027s Degree
2,102 satisfied customers
Im not using my email anymore which is and the old phone
im not using my email anymore which is***@******.*** and the old phone number ending in 03 I ‘m using now***@******.*** and my new phone number is(###) ###-####… read more
sandy
sandy
Technical Specialist
B.Tech
2,670 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x