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A few days ago my yahoo email disappeared and in its place…

Customer Question
A few days ago...

A few days ago my yahoo email disappeared and in its place was att.mail. The format was the same; however, all information in my yahoo email, address book and folders disappeared. I'd like to retrieve this lost information.

Technician's Assistant: How do you usually access Yahoo? On a phone or tablet, or through a web browser?

Through a web browser.

Technician's Assistant: What troubleshooting have you tried?

Have gone to help.yahoo.com and att.com/mergedemail. Neither produced mail "lost" emails and related information.

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

That's it: just to retrieve my yahoo emails, address book and folder material.

Submitted: 9 months ago.Category: Email
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Answered in 4 hours by:
12/22/2017
Email technician: Josh, Computer Enthusiast replied 9 months ago
Josh
Josh, Computer Enthusiast
Category: Email
Satisfied Customers: 22,683
Experience: Email expert with over 5 years experience
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I'm so very sorry it took so long for someone to offer assistance to you. My name is ***** ***** I've just come online and saw your question waiting. Before we start, can you please confirm if you still need assistance with your question? Thank you!

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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