Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

Need email password

Customer Question
Need email password Technician's...

Need email password

Technician's Assistant: Are you logged into your email account on any other devices?

No

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

No

Submitted: 7 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 3 minutes by:
12/21/2017
Email technician: Isaac Franklin, Support Technician replied 7 months ago
Isaac Franklin
Isaac Franklin, Support Technician
Category: Email
Satisfied Customers: 1,943
Experience: Technical Support Coach at Liberty Tax Service
Verified

Hi, my name is ***** ***** welcome to JustAnswer. I'll be the one to assist you with your question regarding your email. I apologize for the extended wait time you experienced, I've only just come online now and would like to assist you with your question.

Ask Your Own Email Question
Email technician: Isaac Franklin, Support Technician replied 7 months ago

To get started, I need to know what type of computer you are using, a Windows XP, Vista, Windows 7, Windows 8, Windows 10 or a Mac.

If its a Mac, please check the OSX version as follows, Click the apple sign at the top left of your screen, then click about this mac. And then where it says version, send that to me as a reply.

What email are you trying to get back? gmail/outlook/yahoo etc?

How do you usually access your email? Email client such as windows live, (built in email app

on the computer itself that looks like an envelope) Thunderbird? Using a regular browser such

as Firefox/Internet Explorer/Chrome etc?

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,735 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,715 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

682 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
I forgot my password and I go to update my password but
hi I forgot my password ***** I go to update my password ***** outlook doesn't recognize my email I just need to change it ASAP. need to send an email now and my phone outlook is also not working … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
51 satisfied customers
I forgot my password and need to send some pictures for a
i forgot my password ***** need to send some pictures for a job interview. It's very important … read more
JUNKO LOUISE
JUNKO LOUISE
BSC
37 satisfied customers
I cannot make the my e mail active due to rejection of
I cannot make the my e mail active due to rejection of passwords. Need help. … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I am unable to send emails. I had truthfinders change my
I am unable to send emails. I had truthfinders change my password ***** so I guess I need that removed, so I can use my tablet as before? … read more
Josh
Josh
It Support Specialist
Associate Degree
5,154 satisfied customers
Gmorning, I had purchased a tablet for my grandson and his
gmorning, I had purchased a tablet for my grandson and his mother put his email and password ***** it. She gave me the email and password ***** it said the password ***** changed 9 months ago. I put m… read more
RussellA
RussellA
Solutions Architect
Bachelor\u0027s Degree
123 satisfied customers
Don't have hotmail password. Need hotmail password for hp
Don't have hotmail password JA: How do you usually access Hotmail? On a phone or tablet, or through a web browser? Customer: Need hotmail password ***** hp desk top JA: Anything else you want the Emai… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
I am not able to sign into my messenger account here at
I am not able to sign into my messenger account here at work, can you help me with signing in or help me with a new password? … read more
Jay D
Jay D
Bachelor of Science
501 satisfied customers
I cant remember my email password, i am trying to think of
I cant remember my email password, i am trying to think of what it might be. But i need it reset so i can check my mail today … read more
sandy
sandy
Technical Specialist
B.Tech
2,498 satisfied customers
Have forgotten password for an old email. I am needing it to
Have forgotten password ***** an old email. I am needing it to reset a phone … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I cant get my password ***** my gmail account because there
I cant get my password ***** my gmail account because there is a non exsisting email that is on file for my recovery of my account… read more
Josh
Josh
It Support Specialist
Associate Degree
5,154 satisfied customers
I need to change my email and I can't get to the right place
I need to change my email and I can't get to the right place to do that. My alternate address doesn't work.… read more
Rylan Sharpe
Rylan Sharpe
IT Manager
Master\u0027s Degree
69 satisfied customers
Our internet and email accounts were out this week. now the
Our internet and email accounts were out this week. now the email is asking for a password. I have never seen the email ask for it nor do i have any clue how to findout the user and password Our email… read more
GeekGal
GeekGal
IT Director
Bachelors Degree
567 satisfied customers
I forgot my email password and dont know how to change it.
I forgot my email password ***** dont know how to change it. My phone and Ipad keep asking me to change my apple id and password. It will not dissapear now on both devices. so frustrated. Thanks, Deni… read more
Dustin
Dustin
Support Technician
2,887 satisfied customers
Can't get on my email. Had a tech at Verizon fool with my
Can't get on my email. Had a tech at Verizon fool with my iPad...lost my password ***** can't seem to grange it.… read more
Chris R.
Chris R.
Bachelor\u0027s Degree
87 satisfied customers
I cant sign on to my email account, neither can my wife, June
I can't sign on to my email account, neither can my wife, June Flynn. My email address [email protected] and my wife's [email protected]… read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
1,715 satisfied customers
I have (or Had) an MSN email account [email protected],
I have (or Had) an MSN email account [email protected], I recently cleaned up my inbox and went to go check my mail today and it's gone. The account is now my @hotmail account. How do I get my MSN acc… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
How can I get my windows live Id password XXXXX I dont have
How can I get my windows live Id password XXXXX I don't have the password XXXXX my email on the password XXXXX page I need it sent to my phone but the number isn't there just the email to send a confi… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
Email question: I have a bellsouth email address yet somehow
Email question: I have a bellsouth email address yet somehow my email page is powered by yahoo mail. i have tried to add other email address and I can never 'verify' the other emails. can you help?… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x