Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

I got a message that my account was going to be closed.

Customer Question
I got a message...

I got a message that my account was going to be closed

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Gmail

Technician's Assistant: How do you usually access Gmail? On a phone or tablet, or through a web browser?

On my labtop

Technician's Assistant: What troubleshooting have you tried?

None, the message said, my gmail account bigmaj701 would be removed in one hour

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Thats all the info that I have

Submitted: 7 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 34 minutes by:
12/21/2017
Email technician: Mr.Med, Other replied 7 months ago
Mr.Med
Mr.Med, Other
Category: Email
Satisfied Customers: 2,210
Experience: Networks & Security Engineer
Verified

Hi, I'm Mr.med. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

Ask Your Own Email Question
Email technician: Mr.Med, Other replied 7 months ago

I'm sorry about the issue, Can you send me the sender's email address please?

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,735 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,715 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

682 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
Quite a while back, I accidentally created a gmail account
Quite a while back, I accidentally created a gmail account that I don't want now. But, I am worried that deleting it will affect other email accounts I have. I never directly tied anything to the acco… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I got a new phone and lost access to gmail. Set everything
No. Set everything up years ago and don't have that info. … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I keep getting a 404 error message. Gmail. All three.
pulling up 404 message but they want me to buy fixer … read more
Cody
Cody
Computer Science
2,387 satisfied customers
I was recently talking to a Cheryl from Google gmail account
I was recently talking to a Cheryl from Google gmail account and she had an REF# ***** recovering my gmail account and she said she would call be back to walk through everything with me and I have not… read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
None of my security passwords or emails or numbers get me
None of my security passwords or emails or numbers get me into my Gmail or my drive where all our pictures and important things are. I lost the phone, or misplaced it in my home, and now I can't get i… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
I have had another person lock on to my email I called
I have had another person lock on to my email I called Google four months ago and they said they would take care of it it's still coming up on my sent messages can you help me please … read more
Josh
Josh
It Support Specialist
Associate Degree
5,154 satisfied customers
Well, I got Facebook straightened out but ran into the same
Well, I got Facebook straightened out but ran into the same problem when trying to access my husband's gmail mail account online. I talked to Mr. Kline and he was very helpful, but need some help with… read more
Kamil Anwar
Kamil Anwar
Exchange & Email Consultant
Bachelor's Degree
1,735 satisfied customers
For a time now, I have been receiving messages that I have
For a long time now, I have been receiving messages that I have to update the password, or, at least, that the account is out of date. I've deleted the account, updated the password; nothing helps. I … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
When I first got my labtop it ask me to make up a hotmail
when I first got my labtop it ask me to make up a hotmail account, so I did and then a year later or so I changed to my regular email. Now microsoft cloud tells me when I try to sign into my gmail acc… read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
1,001 satisfied customers
I suspect that someone was tampering with my gmail. Some
I suspect that someone was tampering with my gmail. Some emails of high importance were deleted. … read more
Tim
Tim
Bachelors in Information Technology
12 satisfied customers
My hot mail account says I have to delete emails. My
my hot mail account says I have to delete emails. My enhanced subscribtion had expired so I renewed that an it didn't help. … read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
I lost the emails that I placed in my folders in gmail.
I lost the emails that I placed in my folders in gmail. Where did the info go? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
My emails have been removed from my google account. I erased
My emails have been removed from my google account. I erased emails from a cell I just got. I was told there would be nothing removed from my computer. The email sites are blank. I am shocked.… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
Help someone hacked my old gmail account and are sending everyone
Help someone hacked my old gmail account and are sending everyone in my contact list a email that I am stranded and need them to send money so I can get home. How do I shut off the old email account a… read more
Martin
Martin
Network Engineering Diploma
145 satisfied customers
I have a gmail account and a pop account in my 2010 Outlook.
I have a gmail account and a pop account in my 2010 Outlook. The account settings are set to default to the gmail address on all outgoing emails, but if I happen to be in a pop account folder it uses … read more
yourITpro
yourITpro
55 satisfied customers
I have been trying for over an hour trying to 1.verify if I
I have been trying for over an hour trying to 1.verify if I have a gmail acct. and 2 trying to register - nothing works is there someone I can either call or chat with/… read more
John-Engineer
John-Engineer
Software engg.
Bachelor\u0027s Degree
9 satisfied customers
HiI do not receive the emails!I have continuously Temporary
Hi I do not receive the emails! I have continuously Temporary error: 1 or 14 I could not open my account, but now i can open it, I can send emails, but i do no receive any emails, because i did try it… read more
Josh
Josh
It Support Specialist
Associate Degree
5,154 satisfied customers
Im sending out a monthly newsletter to our members of approx.
I'm sending out a monthly newsletter to our members of approx. 1.3 MB and all of the emails that are from sbcglobal have been returned… read more
Frederick S
Frederick S
Computer Specialist
High School or GED
701 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x