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My first iPad is in parallel with my new iPad. I have been…

Customer Question
My first iPad is...

My first iPad is in parallel with my new iPad. I have been using my new iPad for about two years. Suddenly my new iPad stopped receiving emails, and I can only get them on my old iPad.I don't know why, or if anything else re my new iPad has been affected. What should I do.

Technician's Assistant: How's your internet connection? Are you checking your email from a browser or a mail client (e.g. Outlook)?

I get my internet from Comcast.

Technician's Assistant: Are there any antivirus or firewall settings that could block you from receiving mail?

Not that I know of.

Submitted: 8 months ago.Category: Email
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Answered in 1 minute by:
12/21/2017
Email technician: Richard, Email Systems Specialist replied 8 months ago
Richard
Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 47,537
Experience: Over 15 year experience in Email Systems and Programs
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Can you tell me what you have tried to do to resolve this already?

Please let me know

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Category: Email
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