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I'm trying to use my Microsoft account but I'm having

Customer Question
I'm trying to use...

I'm trying to use my Microsoft account but I'm having trouble

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Comcast and gmail but I'm trying it with comcast

Technician's Assistant: How do you usually access Gmail? On a phone or tablet, or through a web browser?

I access gmail through phone

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I don't think so

Submitted: 7 months ago.Category: Email
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Answered in 8 minutes by:
12/21/2017
Email technician: Jess M., Computer Support Specialist replied 7 months ago
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
Experience: Computer Software Support Specialist for more than 10 years
Verified

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.
I am very sorry about your issues. Few things first:

  1. Are you using a Windows computer right now or a Mac?
  2. How do you intend to use your Microsoft account? Are you trying to buy a subscription of Microsoft Office?

Please let me know by replying to me here so that I can help you further.
Best regards,
Jess

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Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

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