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Emails will not download. Have not been able to receive

Customer Question
Emails will not download...

Emails will not download. Have not been able to receive emails all day.

Technician's Assistant: How's your internet connection? Are you checking your email from a browser or a mail client (e.g. Outlook)?

Outlook

Technician's Assistant: Are there any antivirus or firewall settings that could block you from receiving mail?

Not that I know of

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

It was fine yesterday - probably happened after the microsoft upgrade

Submitted: 8 months ago.Category: Email
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Answered in 5 minutes by:
12/21/2017
Email technician: michelleclive, Email replied 8 months ago
michelleclive
Category: Email
Satisfied Customers: 6,076
Experience: I am a computer professional have fixed and handled email issues.
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Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

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I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.

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Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
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