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We have a Bose Soundlink Bluetooth spark III - never had a…

Customer Question
We have a Bose...

We have a Bose Soundlink Bluetooth spark III - never had a problem pairing to my iPhone...however past week will not play... settings on phone says it's connected...Im wondering if the volume is not working...

Technician's Assistant: What is your SoundLink connected to or paired with? Are all cables connected tightly?

YES

Technician's Assistant: Have you tried a different audio source (e.g. another TV, computer, or CD)?

Yes...

Technician's Assistant: Anything else you want the Theater Expert to know before I connect you?

I don't thinks...is there more information they should know?

Submitted: 7 months ago.Category: Email
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Answered in 2 hours by:
12/21/2017
Email technician: bbao, IT Consultant replied 7 months ago
bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 1,971
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified

Do you still see the Bose device on iPhone under Settings > Bluetooth? Disconnected or connected?

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Category: Email
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