Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

I was contacted by a business contact who claims I sent her…

Customer Question
I was contacted by...

I was contacted by a business contact who claims I sent her a very derogatory email last night at 8:51pm. I saw the email she is referring to and I DID NOT SEND THIS MESSAGE to her. Has someone hacked into my email account???

Technician's Assistant: Are emails stuck in your outbox or are you receiving an error message?

No

Technician's Assistant: Are there any antivirus or firewall settings that could block you from sending mail?

I have absolutely no idea.

Submitted: 8 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 14 minutes by:
12/20/2017
Email technician: Chris L., Support Specialist replied 8 months ago
Chris L.
Chris L., Support Specialist
Category: Email
Satisfied Customers: 5,846
Experience: Certified Email Expert with over 10 years experience.
Verified

Hello my name is ***** ***** I will be happy to assist you. Sorry for the delay in response. What you need to do is check your sent email folder.

Ask Your Own Email Question
Email technician: Chris L., Support Specialist replied 8 months ago

If the message is not there then it means that someone has spoofed your email address which means they are spamming people from another account and making it look like it is from your account. You can read more about spoofing here: https://en.wikipedia.org/wiki/Email_spoofing

If the email is in your accounts sent folder then yes your account was hacked and you need to change the password ***** away, if you don't know how please let me know your email address and I will provide instructions. My goal is to give you the best experience possible! I hope I have earned a 5 star rating for providing you a quick answer! Please remember to rate my service by selecting the 5 stars at the top of the screen before you leave today. If you need more assistance, please use the reply box and let me know.

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Chris L. Your Own Question
Chris L.
Chris L.
Chris L., Support Specialist
Category: Email
Satisfied Customers: 5,846
5,846 Satisfied Customers
Experience: Certified Email Expert with over 10 years experience.

Chris L. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,648 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,765 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

5,846 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

686 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
How do know I have been hacked? what should I do if I am
How do know I have been hacked? what should I do if I am hacked? … read more
Wes
Wes
Owner/Consultant
Bachelor\u0027s Degree
377 satisfied customers
Old emails are on and we need the password to open that
old emails are on***@******.*** and we need the password ***** open that account. I chose her phone number(###) ###-#### to get a “code” to obtain her password, but the text she received states: “Goog… read more
Jinsmn
Jinsmn
Systems Administrator
Diplom
1,260 satisfied customers
I have an email question that has been bugging me for a
Hi there. I have an email question that has been bugging me for a long time, and hoping to figure it out. Back in 2010 someone emailed me a simple ‘keep in touch' email with a phone number and name se… read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
I am unable to get on it. yahoo says they don't reconise me.
I am unable to get on it. yahoo says they don't reconise me … read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
My daughter is trying to reset her password and used my
Hi, My daughter is trying to reset her password ***** used my email as the recovery option and I received an email that they would get back to us in 3-4 days, is there anyway to process this faster. … read more
Jason Jones
Jason Jones
AAS Information Technology
6,329 satisfied customers
My friend just had her yahoo account hacked, she can't log
my friend just had her yahoo account hacked, she can't log out of her account, she sees the information changing--someone hijacked it and is using it now. I'm trying to find who to call but don't know… read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,395 satisfied customers
Someone hacked it yesterday and tried to get into one of my
Someone hacked it yesterday and tried to get into one of my bank accounts? … read more
Lorenz Vauck
Lorenz Vauck
Computer Expert
Electrical Engineering
71 satisfied customers
Is there way to determine online if someone has received an
Is there way to determine online if someone has received an email you sent them? I use a gmail account; the other person is using a business account***@******.***. Thanks… read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
I hope you can help me. On Thursday of last week, I changed
Hi! I hope you can help me. On Thursday of last week, I changed the passwords of about 10 Gmails because my co-advisor and I were in the process of firing a student editor. All of the Gmails are fine … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,395 satisfied customers
I have put the wrong password in so many times that it keeps
I have put the wrong password ***** so many times that it keeps kicking me to this bs security questionnaire that expects me to remember the email addresses of some of my contacts. Of course l cannot … read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
My email address is. I'm sending email to and she is not
My email address is***@******.***. I'm sending email to***@******.*** and she is not receiving my emails. This has been going on for some time now. Can you explain what is happening? Thanks, Helen Rop… read more
A. Stevens
A. Stevens
Computer Engineer
530 satisfied customers
Someone is trying to get into my wife's facebook account. Messages
Someone is trying to get into my wife's facebook account. Messages are coming across saying that they are and her facebook was logged on my phone one day and she didn't use my phone. We have personal … read more
derrickonline
derrickonline
Information Technology Manager
328 satisfied customers
I am involved in a dispute about the authenticity of an email
I am involved in a dispute about the authenticity of an email that I sent and received a valid response on in April 2013. In June 2014, I forwarded the email from my work account to my personal gmail … read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
5,846 satisfied customers
Ive attempted to hack my gfs hotmail account by using one
I've attempted to hack my gf's hotmail account by using one of those password XXXXX methods(To:[email protected] and input sys codes). However, I failed to send it and I got a message like below. "We've … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
994 satisfied customers
I have a 25 yr. old niece who we think created a G-mail account
I have a 25 yr. old niece who we think created a G-mail account not for herself, but for a sister of mine (whom I'll call Marie) that she is feuding with. Our mother rec'd a G-mail/ e-mail from the ni… read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
5,846 satisfied customers
Is it possible to make a fabricated email and reply look like
Is it possible to make a fabricated email and reply look like the real thing? My ex wife sent an email to my lawyer that show that I replied to the email allowing her to claim the children on tax retu… read more
Toby K.
Toby K.
Team Lead/Technical Support Specialist
Vocational, Technical or Trade Scho
739 satisfied customers
A friend of mine frequently sends me e-mails that get bounce
A friend of mine frequently sends me e-mails that get bounce back with an error message. This person's e-mail address is in my contacts list AND my safe senders list. What gives here? See below to loo… read more
sandy
sandy
Technical Specialist
B.Tech
2,670 satisfied customers
what do i do if someone hijacked my daughters email and sent
what do i do if someone hijacked my daughter's email and sent 233 emails about viagra. Should I be worried about her account at this point?… read more
Hunter Owens
Hunter Owens
Computer Specialist
Bachelor\u0027s Degree
1,009 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x