Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

I have locked myself out of my account... No Ma'am. I have a…

Customer Question
I have locked myself...

I have locked myself out of my account.. My name is ***** *****.

Technician's Assistant: Are you logged into your email account on any other devices?

No Ma'am

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

I have a phone number...(###) ###-####

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Other than it is not reconizing any of my account information.

Submitted: 7 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 3 minutes by:
12/20/2017
Email technician: Aparna Indresh,
 replied 7 months ago
Aparna Indresh
Category: Email
Satisfied Customers: 529
Experience: Engineer at Aparna Indresh
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Ask Your Own Email Question
Email technician: Aparna Indresh,
 replied 7 months ago

May I know who is your email provider for example Gmail, Yahoo?

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,765 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,718 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

686 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
Locked out. Using a friend's email now. It is requesting me
locked out. Using a friend's email now. It is requesting me to give the email addresses of my friends. Is this a scam? … read more
Wes
Wes
Owner/Consultant
Bachelor\u0027s Degree
377 satisfied customers
I'm trying to contact someone at google so I can get my
I'm trying to contact someone at google so I can get my password ***** and get access to my gmail account … read more
Wes
Wes
Owner/Consultant
Bachelor\u0027s Degree
377 satisfied customers
I forgot my password for my yahoo account and the phone
I forgot my password ***** my yahoo account and the phone number that is set for password ***** i dont have access to any more … read more
JustinTimeTech
JustinTimeTech
Technology Support Specialist III
BS
11 satisfied customers
I am having trouble trying to recover my old email. I have
I am having trouble trying to recover my old email. I have tried different passwords now I'm locked out. … read more
Aparna Indresh
Aparna Indresh
529 satisfied customers
Im locked out of have been for couple of days and i use it
im locked out of have been for couple of days and i use it for work and have court documents and many things for work in it … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
I cant login to my account. No just my phone and it will not
no just my phone and it will not work until I am logged back in … read more
Aparna Indresh
Aparna Indresh
529 satisfied customers
I forgot my gmail password. I am locked out! Help. Possible,
Anything else you want the Email Expert to know before I connect you?… read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
Locked myself out of my gmail account with wrong password.
locked myself out of my gmail account with wrong password. My phone is trying to hard reset and i need google password ***** reset … read more
Jinsmn
Jinsmn
Systems Administrator
Diplom
1,260 satisfied customers
This afternoon I tried to log on and open my Google account.
This afternoon I tried to log on and open my Google account. Used several old passwords and now I'm locked out. My old email address that I originally started with I can't always access so I gave up w… read more
Jeevan DSouza
Jeevan DSouza
Professor
PhD
6 satisfied customers
I have locked myself out of google and gmail. Like, down to
I have locked myself out of google and gmail. Like, down to once choice of questions, when did you create your google account? I am desperate. I can't access calendar, photos, gmail..etc. … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I am trying to access my email account and i am locked out.
Hi I am trying to access my email account and i am locked out … read more
Josh
Josh
It Support Specialist
Associate Degree
5,157 satisfied customers
I"am unable to access my aol email, its been awhile since I
i"am unable to access my aol email, its been awhile since I ve used it. the recovery phone number is ***** up to date and therfore I cant use it, to recover my AOL email account. Is it possible that y… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I am in Tasmania and my gmail account won't take my password
I am in Tasmania and my gmail account won't take my password ***** I just changed on the google web page. … read more
John
John
System/Network administrator
High School or GED
2,073 satisfied customers
Help me! ive locked myself out of my email account. i had it
help me! ive locked myself out of my email account. i had it set up to receive notifications and codes on my cell phoe. my cell phone died christmas day, i have beeen in an endless loop since then try… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I accidently locked myself out of my business email on
I accidently locked myself out of my business email on laptop and computer … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
Not my email, my phone... i thought I'd be smart and upgrade
not my email, my phone... i thought I'd be smart and upgrade my security and instituted the pattern can't remember exactly what i enterws an am now locked out of my phone. every hour i enter a differe… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I locked myself out please help me Its actually one of my
I locked myself out please help me***@******.*** Its actually one of my employees that did it. I need to be able to change my passcode and lock him out … read more
Josh
Josh
It Support Specialist
Associate Degree
5,157 satisfied customers
I'm trying to do two things, set up my email, and also turn
Good evening Pearl, I'm trying to do two things, set up my email, and also turn on the lights to my keyboard … read more
PC_Wizzard
PC_Wizzard
IT Technician
45 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x