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Unable to open any of my emails received on my Mac Book Pro…

Customer Question
Unable to open any...

Unable to open any of my emails received on my Mac Book Pro lap top

Technician's Assistant: How's your internet connection? Are you checking your email from a browser or a mail client (e.g. Outlook)?

Browser

Technician's Assistant: Are there any antivirus or firewall settings that could block you from receiving mail?

No. This has been going on for 3 days. a message pops up saying 'THERE IS A PROBL;EM CONNECTING TO GOOGLE". I changed my password ***** my email address, and , in addition, spoke to Apple Technical support who informed me the problem is with google. I also received a notice form Google welcoming me on my NEW IPAD. My iPad is 4 years old.

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I use my computer for work. I must get this problem fixed immediately.

Submitted: 7 months ago.Category: Email
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Answered in 5 minutes by:
12/20/2017
Email technician: Kamil Anwar, Exchange & Email Consultant replied 7 months ago
Kamil Anwar
Kamil Anwar, Exchange & Email Consultant
Category: Email
Satisfied Customers: 7,068
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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Hello & Welcome to JustAnswer.

Thank you for your question. I will do my best to assist you.

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Email technician: Kamil Anwar, Exchange & Email Consultant replied 7 months ago

Are you able to login through the gmail website?

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Jess M., Computer Support Specialist
Category: Email
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Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

7,068 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,718 satisfied customers

Certified Email Expert with over 10 years experience.

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A. Stevens

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10+ years of Desktop, Laptop, and Server troubleshooting and support.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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