Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

I have two yahoo email accounts but one is missing

Customer Question
....
I have two yahoo email accounts but one is missing .
Submitted: 7 months ago.Category: Email
Ask Your Own Email Question
Answered in 3 minutes by:
12/20/2017
Email technician: Isaac Franklin, Support Technician replied 7 months ago
Isaac Franklin
Isaac Franklin, Support Technician
Category: Email
Satisfied Customers: 1,942
Experience: Technical Support Coach at Liberty Tax Service
Verified

Hi, my name is ***** ***** welcome to JustAnswer. I'll be the one to assist you with your question regarding your yahoo. I apologize for the extended wait time you experienced, I've only just come online now and would like to assist you with your question.

Ask Your Own Email Question
Email technician: Isaac Franklin, Support Technician replied 7 months ago

To get started, I need to know what type of computer you are using, a Windows XP, Vista, Windows 7, Windows 8, Windows 10 or a Mac.

If its a Mac, please check the OSX version as follows, Click the apple sign at the top left of your screen, then click about this mac. And then where it says version, send that to me as a reply.

What browser are you using? firefox/chrome/safari/internet explorer/edge?

Firefox is blue with orange fox wrapped around a globe.

Chrome is red/green/yellow with a blue dot in the middle of a circle.

Edge is a dark blue small e.

Internet explorer is a small light blue e.

Ask Your Own Email Question
Customer reply replied 7 months ago
Isaac, I was able to get into my email after all, and I don't need your services now. I'm sorry to have bothered you. I did put in my credit card information, but don't need the help now. I hope I won't be charged.
Email technician: Isaac Franklin, Support Technician replied 7 months ago

That is ok. Go here for a refund and customer service will put it back for you.

ww2.justanswer.com/help/how-can-i-request-refund-0

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,735 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,715 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

682 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
Lost my old email a new email list occured can i retrive my
lost my old email a new email list occured can i retrive my old email thank you … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
In order to update my apps it is asking me for an old email
In order to update my apps it is asking me for an old email address that I no longer have. Also the picture it is bringing up is not even me. … read more
Samuel NetEngineer
Samuel NetEngineer
Associate\u0027s Degree
705 satisfied customers
I have two yahoo email addresses linked to the same mailbox
I have two yahoo email addresses linked to the same mailbox and i would like to separate these. How do i do this without losing any emails? … read more
Isaac Franklin
Isaac Franklin
Support Technician
1,942 satisfied customers
Cannot sign into yahoo account because my cell phone is
Good morning. Cannot sign into yahoo account because my cell phone is broken, waiting for a new one. I sign into yahoo with a yes or no key on my cell phone. I need Togo back to using a password *****… read more
Ricky Expert
Ricky Expert
Bachelor\u0027s Degree
1,192 satisfied customers
We had two email accounts until an update. Now we have lost
We had two email accounts until an update . Now we have lost one of them … read more
Samuel NetEngineer
Samuel NetEngineer
Associate\u0027s Degree
705 satisfied customers
Nothing, I recently reset my IPad and lost my email can you
Nothing, I recently reset my IPad and lost my email can you tell me how to get it back I have had it got years … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
51 satisfied customers
I have a question about Yahoo mail and removing an account
I have a question about Yahoo mail and removing an account from being linked but not deleted permanently. Can you help me with that? … read more
Kamil Anwar
Kamil Anwar
Exchange & Email Consultant
Bachelor's Degree
1,735 satisfied customers
All of a sudden I cannot send or get Yahoo email on ipad or
All of a sudden I cannot send or get Yahoo email on ipad or iphone … read more
Jon
Jon
Bachelors Degree
710 satisfied customers
It is about my yahoo password, I changed my phone number and
It is about my yahoo password, I changed my phone number and ce ant remember the email password … read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
I am unable to do a search in Yahoo Mail in Firefox. Just
Hi, I am unable to do a search in Yahoo Mail in Firefox. Just stopped yesterday. Tried all of your suggestions and nothing. We have two company emails and one works. Must be the settings in the one ya… read more
Cory
Cory
Vocational, Technical or Trade Scho
118 satisfied customers
my husbands yahoo mail has been hacked and he cannot access
my husband's yahoo mail has been hacked and he cannot access it. somebody is using it to solicit for money from his contacts… read more
AssistYouNow
AssistYouNow
257 satisfied customers
Hi. For some reason, I must have without knowing linked old
Hi. For some reason, I must have without knowing linked old email accounts to my Gmail account. Now, when I look to send out an email on my Gmail account, my user name doesn't appear anymore. Instead,… read more
Molinari
Molinari
Professional Tech Expert
CompTIA A+ Certification
9 satisfied customers
Hello from Wisconsin, Twice within the same week I have had
Hello from Wisconsin, Twice within the same week I have had email vanish beginning with the date Oct. 15 to today. Within this timeframe, email in 'inbox' and 'sent' disappear. They have not been acci… read more
Lara
Lara
Enterprise Desktop Support Technician
Microsoft Certification
44 satisfied customers
Having problem with someone who has hacked into my password
Having problem with someone who has hacked into my password ***** is sending profane messages to my address book friends… read more
AssistYouNow
AssistYouNow
257 satisfied customers
Yahoo says that I only have 40 emails on my inbox when I have
Yahoo says that I only have 40 emails on my inbox when I have over 2000.... all of a sudden the others have disappeared only from the inbox... what is going on?… read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
1,715 satisfied customers
Im unable to get into my yahoo email. I have alot of important
I'm unable to get into my yahoo email. I have alot of important information on my email that I will loose by creating the new account. My previous email address [email protected] I hope you can help m… read more
AssistYouNow
AssistYouNow
257 satisfied customers
I have two E mail accounts. I can access one but not the other.
I have two E mail accounts. I can access one but not the other. The missing E mail account [email protected] Need help.… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I can not get into my e-mail. I suspect that something has
I can not get into my e-mail. I suspect that something has compromised my yahoo ID and/or password. My Yahoo ID has been:[email protected] I have never used any other, so if you show something else, it … read more
Hunter Owens
Hunter Owens
Computer Specialist
Bachelor\u0027s Degree
1,009 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x