Email

Need Help With Email? Ask Your Email Questions Online

Ask a Computer Expert,
Get an Answer ASAP!

Email

My laptop no loonger shows the drop down section, icons I…

Customer Question
my laptop no loonger shows...
my laptop no loonger shows the drop down section, icons I have hp 10 and now way to inter. I tried reducing the size, but it still will not give me anyting thing to navigate
Submitted: 2 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 7 minutes by:
12/19/2017
Email technician: Mike Taylor, Lead Technician and Owner replied 2 months ago
Mike Taylor
Mike Taylor, Lead Technician and Owner
Category: Email
Satisfied Customers: 2,028
Experience: 16 years experience in troubleshooting email problems.
Verified

Hi,my name is ***** ***** welcome to JustAnswer. I'll be the one to assist you with your question regarding your issue today.

It sounds like you might be running windows 10 on an HP laptop?

Could you explain in as much detail as you possibly can what the issue is? Which drop down section?

Ask Your Own Email Question
Customer reply replied 2 months ago
Just how do i ans since i cant move anywhere on laptop
Cuter Frozen I can't get
Ny com will not let me into my laptop so how do i put info in
I can not get in to.type that info ... I have no iconc shown
Email technician: Mike Taylor, Lead Technician and Owner replied 2 months ago

Have you tried restarting your laptop? Just answer Y or N

Ask Your Own Email Question
Email technician: Mike Taylor, Lead Technician and Owner replied 2 months ago

Its possible I can get into your laptop to fix it MAYBE but if you cant navigate to the links I send it could be tricky

Do you want to try? Y or N

Ask Your Own Email Question
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,097
2,097 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,097 satisfied customers

Computer Software Support Specialist for more than 10 years

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Chris L.

Chris L.

Support Specialist

1,518 satisfied customers

Certified Email Expert with over 10 years experience.

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,421 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

644 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
I stopped getting emails on both my iPhone and iPad last
Hi I stopped getting emails on both my iPhone and iPad last week I have tried to fix it and I am not being successful … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
When I set up ICloud on my phone I entered an incorrect
When I set up ICloud on my phone I entered an incorrect email address. Now I am not able to access ICloud. … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I had a login fight with a guy last night trying to back my
Hey so I had a login fight with a guy last night trying to back my email. And the last password ***** used I just can't seem to remember correctly and now I can't get back in. … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I cannot remember my password. I cannot remember my google
I have an Apple computer about 6 month a old do not know operating system or what that is … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
80 satisfied customers
I have been blocked from my e-mail (both receiving and
I have been blocked from my e-mail (both receiving and sending) for security reasons. What do I need to do? … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I received an email on 2/14 Case#GTM2789348587 stating my
I received an email on 2/14 Case#GTM2789348587 stating my account was being disconnected … read more
Jess M.
Jess M.
Computer Support Specialist
2,097 satisfied customers
Thunderbird won't connect to my gmail account. Doesn't even
Thunderbird won't connect to my gmail account. Doesn't even ask for password. Since I can't get my email on my iPhone or iPad it must be a Gmail problem, but I can't find source of problem. … read more
Jason Jones
Jason Jones
AAS Information Technology
6,321 satisfied customers
My cell phone won't dial. It comes up with for emergency
My cell phone won't dial. It comes up with for emergency calls only. What happened? … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
Lost my Yahoo mailbox. Via Internet directly via
Re-installing the mail account for Yahoo in Thunderbird … read more
Josh
Josh
It Support Specialist
Associate Degree
5,145 satisfied customers
Can"t log on to earthlink email. 8054194510. Do not know
Anything else you want the Email Expert to know before I connect you?… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I have several email addresses and I wish to change them all
I have several email addresses and I wish to change them all to my googlemail one. can I do this without loosing any previous mail … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,319 satisfied customers
I would like to regain my email. Someone has hacked into my
Hello I would like to regain my email. Someone has hacked into my email [email protected] .com and has changed my recovery email. I want them arrested I am so angry can you please help me regain m… read more
Jess M.
Jess M.
Computer Support Specialist
2,097 satisfied customers
My email is *************. *********. I have 2 Twitter
My email is *************. My name is Kathy *********. Hi. I have 2 Twitter accounts, both under my name on accident cuz I got a new ph last Suumer & did things wrong. Can you help me get back on Twit… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,319 satisfied customers
I cannot get in. I've changed password still doesn't allow
I cannot get in. I've changed password ***** doesn't allow me access. It gave me a message about my POP doesn't have access. What do I need to do? … read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
I have problem google email. Enter code. I can't find it, I
Hello , I have problem google email***@******.*** JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)? Customer: enter code JA: Anything else you want the Email Expert to know before I connec… read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,019 satisfied customers
I CAN'T GET INTO MY EMAIL. THEY HAVE LOCKED ME ACCESS. I
i CAN'T GET INTO MY EMAIL. THEY HAVE LOCKED ME ACCESS. … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
Cannot access my mail. On my pc. Tried all that. Deleted my
Deleted my yahoo mail account on my phone, try to set up again, now it just keeps me in a sign in loop… read more
Josh
Josh
It Support Specialist
Associate Degree
5,145 satisfied customers
How can I update my yahoo account pls help. I put passwords.
How can I update my yahoo account pls help JA: How do you usually access Yahoo? On a phone or tablet, or through a web browser? Customer: I put passwords JA: What troubleshooting have you tried? Custo… read more
Moses C
Moses C
Bsc
409 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x