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I am using windows 10, with Microsoft Excel, when I try to…

Customer Question
I am using windows...

I am using windows 10, with Microsoft Excel, when I try to use the SHARE command to email information from Excel I get the following message, There is no email program associated to perform the requested action. Please install an email program or, if one is already installed, create an association in the default Programs panel.

Technician's Assistant: How's your internet connection? Are you checking your email from a browser or a mail client (e.g. Outlook)?

I am using gmail and internet explorer.

Technician's Assistant: Are there any antivirus or firewall settings that could block you from receiving mail?

Not than I'm aware of.

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Please help.

Submitted: 9 months ago.Category: Email
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Answered in 5 minutes by:
12/19/2017
Email technician: Bryan, Computer Support Specialist replied 9 months ago
Bryan
Bryan, Computer Support Specialist
Category: Email
Satisfied Customers: 13,092
Experience: 8+ years of professional support for tech-related issues, including computers, email and software.
Verified

Hello, and thank you for your question. My name is ***** ***** I will do my best to assist you today.

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Email technician: Bryan, Computer Support Specialist replied 9 months ago

Have you tried saving the Excel files and attaching them directly to your emails at the Gmail website?

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Email technician: Bryan, Computer Support Specialist replied 9 months ago

OK, they get attached all right this way? You will need to set up a desktop email program like Outlook to send files directly from Excel; that's why it's showing up this error now.

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Customer reply replied 9 months ago
Are you saying that gmail wont work
Email technician: Bryan, Computer Support Specialist replied 9 months ago

Yes, it will work but you will need to install and set up a desktop email program with your Gmail account first. I can set up a secure remote session and do this at your screen, if needed. Thanks,

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Customer reply replied 9 months ago
I did not agree to pay you $48.00, only $5.00. Please credit my Master Card account $48.00 immediately.
G. Parcher***@******.***
Email technician: Bryan, Computer Support Specialist replied 9 months ago

I'll send in your request now.

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