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I returned a package Nov.21st.i ordered 3 items, l returned…

Customer Question
I returned a package...

I returned a package Nov.21st.i ordered 3 items, l returned the watch Nov.21st. The tr# ***** ***** I have not been reimbursed for this item yet.

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Good morning my name is***** 2 audit three items one of the Adams came in like November 18 and 19th I took it to the post office and returned it they wrote did not own it It was a watch it was 4750 I return the item November 21 the tracking number is ***** N328413932 KR.The $47 and 50 Cent have not been reimbursed into my account

Technician's Assistant: How do you usually access your email? On a phone or tablet, or through a web browser?

Phone

Technician's Assistant: What's the brand/model and Operating System (OS) of your smartphone?

IPhone

Technician's Assistant: How long has this been going on with your iPhone? What have you tried so far?

It not about my phone

Technician's Assistant: Anything else you want the Smartphone Expert to know before I connect you?

I am trying to follow up on a package I returned to geek. How do I get in touch with the rt people?

Submitted: 7 months ago.Category: Email
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Answered in 10 minutes by:
12/19/2017
Email technician: Kris Rodgers, IT Manager replied 7 months ago
Kris Rodgers
Kris Rodgers, IT Manager
Category: Email
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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Customer reply replied 7 months ago
I set the package back November 21.I haven’t received my refund please help
Email technician: Kris Rodgers, IT Manager replied 7 months ago

Can you tell me what company this is please?

Thanks

Kris

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Customer reply replied 7 months ago
Geek
Email technician: Kris Rodgers, IT Manager replied 7 months ago

You will need to contact them, you have came to the wrong place.

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Customer reply replied 7 months ago
Can u return the $5 I don’t think u can help?
Email technician: Kris Rodgers, IT Manager replied 7 months ago

The service is not $5.00 and you have been charged more than that.
I cannot handle payment issues as I am an end user to the site like you please call 1(###) ###-####and speak to the billing team and once you're happy, let me know and we can continue.
Regards
Kris

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