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I have been using outlook express through centurylink. I…

Customer Question
I have been using...

I have been using outlook express through centurylink. I recently switched internet providers to spectrum. I have now been unable to recieve e mails. I set up a g mail account but do not know if I can transfer my files etc to it.

Technician's Assistant: How's your internet connection? Are you checking Outlook from a browser or a mail client (e.g. Outlook)?

I am checking outlook express through my internet provider

Technician's Assistant: Are there any antivirus or firewall settings that could block you from receiving mail?

I have not added aany recently. should I turn them off to check?

Submitted: 6 months ago.Category: Email
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Answered in 2 minutes by:
12/19/2017
Email technician: PC_Wizzard, Computer Enthusiast replied 6 months ago
PC_Wizzard
PC_Wizzard, Computer Enthusiast
Category: Email
Satisfied Customers: 1,070
Experience: Server, networking, desktop questions welcome.
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

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Email technician: PC_Wizzard, Computer Enthusiast replied 6 months ago

Did you cancel your old email account and want to use your new Gmail account in Outlook express now?

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