Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

Must have pressed a wrong key as I can not get into e-mail…

Customer Question
Must have pressed a...

Must have pressed a wrong key as I can not get into e-mail as I do not have google e-mail for my regular e-mail

Technician's Assistant: Are you logged into your email account on any other devices?

I think so but to not know which one.

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

No

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I'm new at this. Think I really screwed got signed in okay, but as soon as I clicked mail it came up with a full screen

Submitted: 7 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 12 minutes by:
12/19/2017
Email technician: Aparna Indresh,
 replied 7 months ago
Aparna Indresh
Category: Email
Satisfied Customers: 529
Experience: Engineer at Aparna Indresh
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Ask Your Own Email Question
Email technician: Aparna Indresh,
 replied 7 months ago

May I know who is your email provider for example Gmail , yahoo? and also how do you access your email is it through web browser, App?

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,765 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,718 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

686 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
I went to view my e-mail account, a different screen came
I went to view my e-mail account, a different screen came up, it asked me to set up a profile. I need to find my e-mail account, it is "*****@******.***, I did not know that it would set up a new acco… read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
1,718 satisfied customers
I just wished that I did not do what the e-mail from Google
I just wished that I did not do what the e-mail from Google asked me to do: "Resolve one security issue found on your google account". Because now I just keep getting this message and I really don't u… read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
I am using my mac machine which is listed as a google
I am using my mac machine which is listed as a google machine and I cannot get my e-mail on it after yesterday … read more
Jason Jones
Jason Jones
AAS Information Technology
6,329 satisfied customers
Google jacked my email service.i do not want a google acct
google hi-jacked my email service.i do not want a google acct as I had to change my email address to get a google acct. now I cant get my regular email msg screen.back. I want it back and scrap my goo… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
Must have pressed a wrong key as I can not get into e-mail
must have pressed a wrong key as I can not get into e-mail as I do not have google e-mail for my regular e-mail … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I have tried to set up a g-mail account but it won't accept
I have tried to set up a g-mail account but it won't accept anything I have tried. I started 2 weeks ago and I'm About to send the phone back because I cannot get past the google sign in.I have never … read more
ChrisC
ChrisC
PC Technician
Associate Degree
661 satisfied customers
I am having issues with one of my accounts. The first time I
I am having issues with one of my accounts. The first time I set up my gmail account, it was***@******.*** but somehow, I must have forgotten it and re-created a new gmail account as "***@******.***. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I can't remember my password that I used last. I've spent
I can't remember my password ***** I used last. I've spent hours trying to get into my mail account......HELP … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I cannot get into my Google account on my mobile devices,
Hi Pearl: I cannot get into my Google account on my mobile devices, iphon, ipad and ipod. When I enter my password, which I know is correct as I use it on lmy desktop, it comes up with "Something went… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
When other people email me or set-up a calendar invite, they
Hi, When other people email me or set-up a calendar invite, they see "[email protected]*****@******.***" instead of my email which is just***@******.***. How can I fix this? Thanks. John… read more
Jason Fenoglio
Jason Fenoglio
45 satisfied customers
I just signed up for a new e-mail account. I got one, *****@******.**
I just signed up for a new e-mail account. I got one, *****@******.***,but it wiped out my last one, *****@******.***. How can I get it back? There are records there I MUST not lose. ***** *****… read more
Kamil Anwar
Kamil Anwar
Exchange & Email Consultant
Bachelor's Degree
1,765 satisfied customers
i have tried to establish a google account several times and
i have tried to establish a google account several times and now no matter what username password XXXXX misc. data I can't sign in or establish an account this system for establishing an account and p… read more
Kamil Anwar
Kamil Anwar
Exchange & Email Consultant
Bachelor's Degree
1,765 satisfied customers
I think I have a Google account. The password XXXXX to set
I think I have a Google account. The password XXXXX to set up the account does not work. My internet provider is out of business and I can not receive emails on that account. My g-mail account is new … read more
Cory
Cory
Vocational, Technical or Trade Scho
1,555 satisfied customers
I was using Safari and hit the wrong button. Now I cannot
I was using Safari and hit the wrong button. Now I cannot receive my e-mails. I want Safari and my e-mails back.… read more
John T. F.
John T. F.
Self-employed Business Owner
Two Decades Field Experience
1,041 satisfied customers
They have used a name that I did not want. I particularly dont
They have used a name that I did not want. I particularly don't want that number used because it's my security for other things. How do I change my gmail account?… read more
Nalosin
Nalosin
Computer Support Specialist
High School or GED
884 satisfied customers
Help...I was fooling around and tried to setup a personal gmail
Help...I was fooling around and tried to setup a personal gmail account ([email protected]) , different from my work account ([email protected]). Big mistake...now I can't find my work e-mail and THAT i… read more
Daniel
Daniel
554 satisfied customers
I can not sign out on my Hotmail .com email account. I changed
I can not sign out on my Hotmail .com email account. I changed my password XXXXX that did not help.… read more
Frederick S
Frederick S
Computer Specialist
High School or GED
701 satisfied customers
On my iPhone, when I try to access g-mail, I cannot get new
On my iPhone, when I try to access g-mail, I cannot get new messages because it says I have the wrong user id or password. I'm using the same ones I've had since I started the gmail account a few mont… read more
Toby K.
Toby K.
Team Lead/Technical Support Specialist
Vocational, Technical or Trade Scho
739 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x