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I cant reset my password on my google account, I have change…

Customer Question
I cant reset my...

I cant reset my password ***** my google account, I have change a few times, I answer all the security questions I cant re member when I open it,

Technician's Assistant: Are you logged into your email account on any other devices?

Not right now

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

I answer the security question then it ask me what M/Y did I set up the account, an I get no further

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Like what

Submitted: 5 months ago.Category: Email
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Answered in 6 minutes by:
12/19/2017
Email technician: Aparna Indresh,
 replied 5 months ago
Aparna Indresh
Category: Email
Satisfied Customers: 431
Experience: Engineer at Aparna Indresh
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Email technician: Aparna Indresh,
 replied 5 months ago

May I know if you have any recovery phone number or recovery email address associated with your gmail account?

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Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,097
2,097 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

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