Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

I have made a mess of all my e-mail accts. I forget the

Customer Question
I have made a...

I have made a mess of all my e-mail accts. I forget the password ***** I go throught the entire process of resetting my password ***** creating a new account.

Technician's Assistant: Are you logged into your email account on any other devices?

At this moment I cannot receive and help

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

I have tried all that but the apple ID username is ***** ***** and I don't have the right password. Help

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

You tell me

Submitted: 7 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 5 hours by:
12/19/2017
Email technician: bbao, IT Consultant replied 7 months ago
bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 1,821
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified

How many email accounts do you have? Please list the email address or at least the email providers. Thanks.

Which of them are in trouble please?

Ask Your Own Email Question
Customer reply replied 7 months ago
I had as my primary email***@******.***
I have changed the password ***** many times within 2 days that I can’t remember the last password.
I cannot open any apps without it.
I have signed our, reset my phone , changed my Microsoft account to my alias email(*****@******.*** but to no avail. This is my new phone; I have set it up properly but I just want my primary email deleted. Help!
Customer reply replied 7 months ago
No I don’t want to pay anything! Sorry can you fix my problem free of charge or not
Email technician: bbao, IT Consultant replied 7 months ago
> have changed the password ***** many times within 2 days that I can’t remember the last password.Why did you need to change the password ***** frequently within 2 days? How did you change the password, using your phone to receive verification code?BTW, this is a paid service with guaranteed quality.
Ask Your Own Email Question
Customer reply replied 7 months ago
I’m ok. Just fixed it thx
Email technician: bbao, IT Consultant replied 7 months ago

Okay. Again, please clarify below questions:

1. Why did you need to change the password ***** frequently within 2 days?

2. How did you change the password, using your phone to receive verification code?

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,735 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,715 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

682 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
Haven't used my Apple ID in 5 years. Moved and have new
Haven't used my Apple ID in 5 years. Moved and have new email address. I remember my old email address but do not have access to it any longer. I tried to sign in and my password ***** I have written … read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
682 satisfied customers
I cannot access my email account. The message says
I cannot access my email account. The message says authentication failed in sending user name. … read more
NELSONV VAGHESE
NELSONV VAGHESE
B.Tech Cumputer Science
17 satisfied customers
I have 2 email addresses now. I need to make my recovery
I have 2 email addresses now. I need to make my recovery e-mail my primary and change the password. I need to make my primary my recovery e-mail. Is there any way to do this????? … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I forgot m password. It's an old, abandoned email. However i
I forgot m password. It's an old, abandoned email. However i still use it as my Apple ID … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
I was talking to an alexandria for help but i still cannot
i was talking to an alexandria for help but i still cannot access my e-mail my password ***** to be incorrect and i cant remember one of my security questions … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
I just tried to download a QR reader on my iphone and when
I just tried to download a QR reader on my iphone and when I set up the itunes store applie ID email, I misspelled my email so now how do I fix that?… read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
682 satisfied customers
I 't remember my apple user name or password, but I need
I don't remember my apple user name or password, but I need them now for my security system. How do I reapply?… read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
682 satisfied customers
I can't sign into Apple on my IPhone. It asks Apple ID and
Hi, I'm Bob. I can't sign into Apple on my IPhone. It asks for my Apple ID and if I even ever created one, which I don't remember doing, I've lost it. It asks me for my email address and when I give i… read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
682 satisfied customers
I've lost part of my Mail connection to my server at Comcast
I've lost part of my Mail connection to my server at Comcast - I can receive mail using the Apple Mail program but cannot send. I get the error message "Cannot send message using the server smtp.comca… read more
Chris R.
Chris R.
Bachelor\u0027s Degree
87 satisfied customers
I am setting up a new Ipod. When it comes to Rescue E-mail,
I am setting up a new Ipod. When it comes to Rescue E-mail, I am trying to enter my e-mail address and it won't take it.… read more
John T. F.
John T. F.
Self-employed Business Owner
Two Decades Field Experience
1,041 satisfied customers
I cannot remember the password XXXXX my account. It says its
I cannot remember the password XXXXX my account. It says it's sending me a reset code but it never comes.… read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
682 satisfied customers
hi viet can you help me. remember me? few days ago you did
hi viet can you help me. remember me? few days ago you did help me I have a problem with I tunes. they are sending me emails to reset my password XXXXX Microsoft wont let me see them. the wont post th… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
my icloud email has been disabled due to "security reasons" I
my icloud email has been disabled due to "security reasons" I cannot verify by email when i try to verify as requested with my date of birth it is not accepted! what do i do now to retrieve it? i have… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
My husgand and I have had a free account with AT&T since
My husgand and I have had a free account with AT&T since 2004 and have Yahoo email accounts (merged with AT&T). We are not able to access our account/emails. AT&T support says they cannot help me beca… read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
682 satisfied customers
I had my hotmail acct hacked and my contacts were sent e mails.
I had my hotmail acct hacked and my contacts were sent e mails. The Hotmail group has stopped by acct and I need a "code" to get back into the e mail acct. This code was sent to an e mail address I no… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I need my log - in & password for my I-pad Jo Swinford it"s
I need my log - in & password ***** my I-pad Jo Swinford it"s fore Virgil White he is or acct.… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I can not locate my [email protected] email since using my
I can not locate my***@******.*** email since using my grouping at***@******.***. Where can I find my old mail?… read more
sandy
sandy
Technical Specialist
B.Tech
2,498 satisfied customers
I have an adobe id,my e-mail address, they say my pass word
I have an adobe id,my e-mail address, they say my pass word does not match. I did receive e-mail back but could not do the link in E-mail. How do I get a new password XXXXX reset my old one.… read more
Md. Sadique
Md. Sadique
self employed
Diploma in applied electronics
1,714 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x